Responsible for coordinating, in conjunction with the Patient Services Manager or Department Administrator, all the functions and activities related to patient access in the department including, but not limited to, front end customer service, accurate patient registration in the approved organization electronic scheduling and billing systems, on-site insurance verification and financial counseling, accurate Time-of-Service (TOS) payment collections, and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. Supervises and directs the maintenance and ongoing monitoring of the patient health record in department. Responsible for organizing, training and supervising the activities of personnel engaged in Patient Service activities. Creates and edits master schedules and works closely with the Patient Processing Manager to identify patient service issues and ensure continuity of services to patients and providers.