Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.

Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments, registers patients, collects co-payments, Time-of-Service (TOS) payment processing, updates demographic and insurance information, and provides patients with follow-up appointments and requisitions for tests.

Education

• High School Diploma or GED required
• One year of relevant education may be substituted for one year of required work experience.

Experience

Preference given to candidates whose experience includes the use of computerized schedules, registration systems and electronic records required and

Working knowledge of IDX / GE centricity business preferred

Knowledge, Skills, and Abilities

• Excellent interpersonal communication and customer service skills, and good telephone etiquette.
• Requires knowledge of medical terminology and effective oral and written communication skills.
• Must possess the ability to perform in a high-pressure environment, to organize and prioritize work, to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.

Last updated : 2024-06-05