Job Title: Account Manager/ Business development

About Us: Join the Meditech Clinical Services team, a modern, high- complexity laboratory in the Chicagoland area. We are known for our unwavering commitment to exceptional service and quality testing. Our dedicated team is committed to positively impacting the needs of our clients. Business Development.

Job Overview: Embark on a fulfilling career as a Client Services Coordinator (CSC) at Meditech Clinical Services, where you'll be the crucial point of contact for our clients, ensuring a seamless and positive experience. Reporting directly to the Operations Manager, you will play a pivotal role in overseeing all aspects of new client interactions and administrative processes, contributing to the growth of our client base and BUSINESS DEVELOPMENT

Key Responsibilities:

Client Intake:

• Extend a warm welcome, assisting clients with professionalism and a friendly demeanor.
• Conduct comprehensive client intake interviews, gathering vital information for appointments and actively contributing to laboratory’s growth.
• Ensure the accuracy and completeness of client information and file management.
• Respond promptly to customer inquiries.
• work on potential new business development leads.

Insurance Verification:

• Efficiently manage insurance information from clients.
• Ability to use software to check patient insurance eligibility.
• Provide feedback for eligibility in a timely manner.

Scheduling:

• Coordinate appointments for patients and phlebotomists, ensuring optimal scheduling efficiency.
• Maintain and update the blood draw and specimen pick-up log.

Data Entry:

• Execute precise and timely data entry, updating client information.
• Maintains accurate and complete documentation in client and patient records to continuously improve the customer service process and meet regulation requirements.

Correspondence Tracking:

• Monitor and track incoming and outgoing correspondence with clients and ordering providers.
• Track customer service metrics.

General Office Duties:

• Facilitate coordination and tracking of office supplies inventory.
• Prepare testing supplies and mail packages as needed.

Skills and Qualifications:

• Possession of a valid driver’s license, current insurance, and a vehicle
• Associate’s or Bachelor's degree preferred
• 2 years of experience in a laboratory, physician office, hospital or other healthcare sales
• Proficiency in Microsoft Office Programs Suite
• Ability to multi-task and work in a fast-paced, call center environment
• Great communication skills
• A responsible and conscientious nature
• Great problem-solving aptitude
• Attention to detail and excellent quality

Compensation and Benefits:

• Competitive Salary based on Qualifications and Experience
• Health, Dental & Vision insurance available
• Paid Vacation
• Paid Holidays

Meditech Clinical Services is an equal opportunity employer, encouraging candidates from diverse backgrounds to apply. Join us and be a part of something extraordinary!

Job Type: Full-time

Pay: $17.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• Up to 75% travel

Application Question(s):

• Laboratory sales experience
• Healthcare Marketing

Experience:

• healthcare: 2 years (Required)

Work Location: In person