Medieval Times Dinner & Tournament is Hiring a Box Office Agent Near Schaumburg, IL
Medieval Times is looking for CASHIERS who are responsible for maintaining outstanding customer service by processing ticket sales quickly, accurately and efficiently. Cashier safeguards company assets by reconciling retail cash tills. ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
Receives payment for admission ticket sales
Issues receipts, refunds, credits or change due to customers
Ensures that each guest receives outstanding service by greeting each guest and providing a friendly environment
Maintains awareness of all admissions prices and packages as well as all promotions and advertisements
Resolves customer complaints and communicate customer requests to management as needed
Accurately and efficiently records all cash and media collected
Counts money in cash drawers at beginning and end of shift and balances to register sales documents
Maintains orderly appearance of work area and supplies stocked
Additional duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to process information through computer system
Ability to count money and make change
Ability to deal with unpleasant or discourteous guests on occasion
Ability to communicate with Team Members and guests
Ability to read, count, and write to accurately complete all documentation
Physical ability to stand and/or sit for extended periods
Physical ability to lift up to 10 lbs.
Ability to work varied hours/days, including nights, weekends and holidays, as needed
EDUCATION AND WORK EXPERIENCE:
High School diploma or equivalent
1-2 cashier, retail, or customer service experience