About Us

Crucial Care and GuideWell Emergency Doctor Clinics are free-standing outpatient facilities, providing easy access unscheduled care. Board Certified Emergency Medicine Physicians provide care to meet or exceed American College of Emergency Physicians Standards (Evidence-Based Clinical Guidelines) outside of the traditional hospital-based ER environment. The hyper-efficient delivery of Emergency Medicine Specialty Services combined with outpatient facility efficiently provides high quality care that can yield lower ER visits, lower hospital admissions and create savings

The Patient Care Coordinator functions as an intricate part of a high quality, efficiency driven medical team. Duties will be similar as those required of an Emergency Room Tech in a hospital Emergency Department. Emphasis is placed on creating positive patient experiences. Given the company's intimate setting, highly developed organizational skills and ability to retain new information are a must. Patients array of complaints will be the same as those seen in the Emergency Department to include chest pain, abdominal pain, injuries, fractured bones, etc. Patients will NOT be received via ambulance. Every effort will be made to use resources to decrease hospital utilization (except when appropriate).

We know that being sick is scary – and that is why our Core Value is to provide Peace of Mind for our patients and their family. We take that responsibility seriously by providing the best medicine with an amazing and comforting patient experience.

Position Responsibilities:

• Deliver patient care to a variety of patients (fast track, med/surg and critical care)
• Triage and discharge of patients
• Handle splinting, wound care and venipuncture
• Assist in procedure set-up (i.e., I&D, suture, vaginal exam, Lumbar puncture, chest tube, etc.)
• EKG/Cardiac monitoring with recognition and identification of basic arrhythmias
• Turn over rooms per protocol (based on patient diagnosis)
• Manage patient tracking system
• Professionally and reasonably delegate to team members (front staff and radiology)
• Assist team in clinical area with non-lab related tasks

Requirements:

• High School Diploma
• BLS certified required
• Ability to work during the week from 9am-7pm; weekend days from 9am-4pm
• Paramedic or EMT experience strongly preferred
• Successfully pass a background and drug test
• Demonstrated ability to build relationships with patients and employees and help support a culture of passion and enthusiasm