4 In-Hospital Discharge Coordinator, Customer Service Jobs in Columbus, OH

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In-Hospital Discharge Coordinator, Customer Service

MEDICAL SERVICE

Columbus, OH | Full Time

$37k-46k (estimate)

3 Months Ago

Customer Service Rep/Data Entry Coordinator

Columbus Region

Columbus, OH | Full Time

$36k-46k (estimate)

4 Days Ago

Customer Service Coordinator - Columbus, OH

Columbus Region

Columbus, OH | Full Time

$60k-80k (estimate)

Just Posted

Customer Service Coordinator

Safecor Health, LLC

Columbus, OH | Other

$38k-47k (estimate)

3 Months Ago

In-Hospital Discharge Coordinator, Customer Service

MEDICAL SERVICE Columbus, OH

$37k-46k (estimate)

Full Time 3 Months Ago

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MEDICAL SERVICE is Hiring an In-Hospital Discharge Coordinator, Customer Service Near Columbus, OH

MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years!

MSC is a 12 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023!

MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.

In Addition, we are very proud to share that we have been awarded the distinguished honor of

2021 - HME Provider of the Year!

We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!

Competitive Pay
Advancement Opportunities
Medical, Dental & Vision Insurance
HSA Account w/Company Contribution
Pet Insurance
Company provided Life and AD&D insurance
Short-Term and Long-Term Disability
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Employee Referral Bonus Program
401k (with a matching program) / Roth IRA
Company Discounts
PayActive/On-Demand Pay
Paid vacation, Sick Days, You Days and Holidays

Starting no less than $21.00/hr

The Hospital Liaison is responsible for performing all tasks relative to institutional communications with the patient/client and referral sources within the designated facilities.

Learn more about this Hospital Liaison position by watching this 2 minute video: https://youtu.be/dTRvqWUH8Xs

Responsibilities and Duties:

Handles intake inquiries from Case Managers and intakes all pertinent customer order information including documentation required to meet coverage criteria.
Assists with in-hospital set-ups for home-going oxygen and other home-going modalities
Responds to questions posed by Case Managers and referral sources within the facility related to home-going equipment/supply needs, acting as a liaison between MSC and the facility staff
Maintains open communication with patients/clients and referral sources, responding to patient/client questions and problems while still in the facility
Markets our services to the Case Managers and other potential referral sources within the designated facility
Maintains open communications with all referral sources and documents with whom and with what frequency
Other duties as assigned.

Qualifications:

Education: Graduate of an accredited high school or GED equivalence.
Experience/Knowledge/Skills/Physical Requirements:
- Two years (minimum) of HME customer service experience strongly preferred.
- Knowledge and understanding of intake implications of industry change.
- Excellent skill sets in communication and customer relations.
- Detail oriented with excellent interpersonal and organizational skills (a TEAM player)

*Pay no less than $21/hour