The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with more than 500 physicians and nearly 200 APP providers. In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status. The purpose of the change was to ensure alignment between the MFA and The George Washington University.

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Position Summary

MFA IS&T is seeking a Systems Engineer to join our MFA IS&T Projects & Implementation team. This position will report to them. This position will help provide designs, engineering support, implementations, and, when needed, 24x7 support to the technology infrastructure. This position is a critical part of the MFA’s program to continually improve and maintain its technology infrastructure for the MFA’s medical enterprise.

This position will be responsible for the administration and engineering of the MFA’s technical infrastructure which includes but is not limited to Active Directory, Windows servers, VMware ESXi, VDI, Office 365, SAN storage, and related cloud infrastructure. This includes support for associated technologies for the support of the IS&T infrastructure, including VMware’s Workspace One, WSUS, & other infrastructure-related management software.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Provide expertise in the administration of VMWare Horizon infrastructure & VMware ESXi
• Provide expertise in the administration of Windows server systems and Active Directory
• Common Infrastructure management applications (monitoring, patching, etc.)
• Provide design and support expertise for System infrastructure design and support
• Strong design experience with hybrid and cloud infrastructure operating models to help with future datacenter & cloud migration planning
• Support the installation & maintenance of server infrastructure in datacenter and cloud environments
• Able to support & design Storage Area Network (SAN) infrastructure
• Able to make intelligent design decisions when network design is involved
• Provide technical/strategic expertise to Infrastructure systems/application roadmap, taking ownership of both large and small-scale assigned projects and performing leadership roles to successfully implement developed technologies into production.
• Work with partners as well as other IS&T/business units to methodically identify incidents/problems of existing Infrastructure services and provide ownership and direction to resolution
• Create and maintain a knowledge base with common problems and resolutions, as well as all documentation around system configuration contributing to the IT infrastructure units to drive SLA maturity/efficiency.
• Provide direction, guidance, and support for Solutions Center team members, Ancillary Application Team members, as well as other IS&T team members, assisting with troubleshooting as well as interviewing IS&T staff members driving overall team ability.
• Occasional travel to remote sites/offsite Datacenter may be required on an as-needed basis.

Minimum Qualifications

Education

• Bachelor's degree in computer science or related field
  • Associate’s degree in computer science or related field and 5 years of industry equivalent experience

Experience

• A minimum of 5 years of experience in a Systems Engineering / Administration role
• A minimum of 5 years of experience supporting VMware Horizon Infrastructure & ESXI
• A minimum of 5 years of experience supporting Microsoft Active Directory & Windows-based Server Operating Systems
• A minimum of 3 years of experience with support Azure Active Directory
• A minimum of 3 years of experience supporting VMware ESXI & Horizon Infrastructure
• Strong Storage Area Network Experience
• Strong knowledge of network administration fundamentals (CCNA level or equivalent)
• A minimum of 3 years of scripting and programming experience (Powershell, Windows Batch, Linux BASH, Python, Java, VB, etc.)
• Strong experience with cloud migrations & hybrid infrastructure preferred
• Experience with project management
• Experience troubleshooting technical hardware and software issues in systems, applications, network, and security capacity
• Experience with Healthcare IT required
• Strong writing skills

Physical Requirements

• Walk, stand, and reach outward on a constant basis in an office setting.
• Must be able to occasionally lift, carry, push, or pull over 100 lbs. as part of the role.
• Regularly exposed to healthcare settings that may require personal protective equipment.
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.