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POSITION SUMMARY
The Service Ambassador creates a warm and welcoming environment in the lobby by smiling, greeting
visitors by name, and learning about guests. Shares important information. Coordinates a fond farewell
celebrating discharging patients
ESSENTIAL DUTIES & RESPONSIBILITIES
GENERAL RESPONSIBILITIES
Creates warm, welcoming lobby environment by addressing visitors by name and learning about them.
Answers phones with cheerful, warm greeting.
Makes collection calls as instructed to proactively prevent accounts from becoming delinquent.
Answers basic center and business office questions; escalates as needed to appropriate person.
Assists with daily candidate interview schedules as needed; greets all incoming candidates and routes
them to appropriate person for interview or the center’s Director of Human Resources.
Processes and distributes the center’s incoming and outgoing mail.
Accepts and handles payments at desk in accordance with policy and procedures.
Maintains the center’s Patient Fund Petty Cash box.
Prepares, copies, and mails administrative correspondence.
Assists with inventory and ordering of office supplies.
Maintains business office filing.
Follows emergency protocol.
Maintains the confidentiality of all residents’ records.
Reports all instances of abuse or neglect or other concerns to management.
Attends and participates in orientation, training, and in-service education, and staff meetings.
Ensures all mandatory training is completed on time.
Performs other duties as necessary for the successful operation of the center.
PREREQUISITES, SKILLS, & ABILITIES
Outgoing and friendly demeanor.
Ability to communicate, comprehend, understand, and write messages, and follow directions.
Excellent verbal and written communication skills.
Knowledge of business office machines.
Computer skills with word processing software knowledge.
Able to work with minimal supervision.
Detail oriented.
Professional appearance and demeanor.
Confidence when interacting with a variety of people.
Full Time
Ambulatory Healthcare Services
$40k-51k (estimate)
03/30/2024
05/29/2024
mfa.net
COURTLAND, VA
100 - 200
1972
DONALD BOWLING MD
$10M - $50M
Ambulatory Healthcare Services
Medical Facilities of America (MFA) is a distinguished provider of progressive and transitional healthcare services for patients requiring post acute, skilled, rehabilitative, extended and abbreviated programs of care. LifeWorks Rehab is the in house rehab therapy sector of MFA. This is a comprehensive, progressive inpatient rehab service for patients who have had joint replacement or other surgery, experienced a stroke, or been injured in an accident. Our skilled professionals work with the patient, the patients family and the physician to develop a complete, individualized recovery plan. Our... highly skilled staff members follow the plan to help motivate patients to gain the skills needed to return home and enjoy life again. With LifeWorks Rehab, patients can expect a faster, more complete recovery than they would receive from outpatient or home therapy. In rehab, the most important staff skill is the ability to motivate and instill hope in our patients. While LifeWorks Rehab offers some of the best rehab equipment available, we never stop looking for new options to help our patients recover faster. We constantly research technological advances in the rehab field to keep our equipment and therapeutic methods state-of-the-art. Fit Your Lifestyle To Our Beach, Mountain, Urban & Rural Locations: Richmond, Roanoke, DC, Va Beach, Lynchburg, Harrisonburg, Norfolk, Charlotte, Greensboro, Fayetteville, Asheville, Burlington facilities and many others!
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