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The Service Writer will work with shop manager, drivers, technicians and parts department to establish realistic completion timelines and ensure completeness and accuracy of repair orders.Major Responsibilities :
Generate repair orders and follow through service to completion
Communicate with drivers to accurately document vehicle issues
Receive proper authorizations before repairs are made
Enter the details of repair jobs on the companies' network for upkeep of maintenance logs
Ensure proper administration of all service paperwork to accounting
Track progress of each repair job and ensure paperwork is complete and accurately entered into maintenance tracking system
Maintain effective communication with parts department to promptly address any supply or inventory issues
Work with manufacturers to ensure warranty compliance.
Qualifications :
Proven work experience as a Service Writer or similar role
Strong record-keeping skills
Computer literacy in office software programs
Strong communication and customer service skills
Strong organizational and problem-solving skills
Last updated : 2024-05-15
Full Time
$41k-61k (estimate)
05/16/2024
05/22/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Service writer include Customer Service, Effective Communication, Problem Solving, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Service writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service writer positions, which can be used as a reference in future career path planning. As a Service writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service writer. You can explore the career advancement for a Service writer below and select your interested title to get hiring information.