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About us :
We are a local family owned business that strive to give our customers the best experience possible. We sell a full line of cleaning equipment and accessories, such as Floor Care and Pressure Washers.
Job Overview : We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and coordinating the repair and maintenance services for our clients' machines.
This position will also require you to maintain inventory. Pay can increase based on experience.
Duties : - Greet customers and provide them with a warm welcome to our store - Listen to customers' concerns and accurately document their problems - Provide detailed explanations of recommended repairs - Coordinate with mechanic to ensure timely completion of repairs - Keep customers informed about the status of their machine throughout the repair process - Maintain accurate records of customer interactions, repairs, and services provided
Manage inventory including ordering, receiving, and stocking parts
Skills : - Strong customer service skills with the ability to effectively communicate with customers - Knowledge of inventory management - Ability to maintain attention to detail - Excellent organizational skills to manage multiple tasks and prioritize work effectively
Job Type : Full-time
Pay : $18.00 - $20.00 per hour
Expected hours : 44 per week
Benefits :
401(k) matchingHealth insurancePaid time off
Day range : Monday to Friday
Monday to Friday
Day shiftNo nights
Work Location : In person
Last updated : 2024-05-11
Full Time
$40k-59k (estimate)
05/13/2024
05/20/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Service writer include Customer Service, Communicates Effectively, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service writer positions, which can be used as a reference in future career path planning. As a Service writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service writer. You can explore the career advancement for a Service writer below and select your interested title to get hiring information.