Position Summary : The Library Associate 2 is the entry level position in the Library Associate job family. Under direction frommanagement, the Library Associate 2 performs a variety of moderately complex technical andparaprofessional duties in support of various sections / functions of the library;

primarily at the circulationdesk. Provides customer service to library patrons at the French Valley Library.RequirementsEssential Duties / Responsibilities : An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provides customer service by welcoming and registering patrons, issuing library cards, checkingout materials and managing patron accounts
• Assists patrons with locating materials or the reference desk, using computers, or explainingprocedures (checking out, logging onto the Internet, making copies, etc.)
• Accepts and processes fines, fees, or other payments
• Provides information regarding programs, events, conference rooms, etc.
• Mails library materials as necessary for patron homebound programs
• Shelves library materials
• Addresses or escalates patron conduct or safety issues to appropriate management
• Follow all legal and policy requirements related to patron privacy and custodianship of patronrecords.
• Other duties as assignedQualifications : An individual should possess the knowledge, skills, and abilities listed and meet the amount of education,training and / or work experience required.
• H.S. Diploma or GED
• Two years library experience preferred
• Basic knowledge of library systems and databases preferred
• Ability to work a regular schedule that may include a combination of days, evenings andweekends
• Excellent customer service skills
• Knowledge of Microsoft Office Suite
• Good communication skills, both written and verbal
• English / Spanish speaking is a plusPhysical Requirements :
• Must be able to frequently move from place to place within the location; file and retrieve books andother items on high shelves;
• lift, push / pull, hold / carry of items weighing up to 25 pounds andoccasionally up to 35 pounds. of heavy boxes, books, and equipment;

work in confined spaces;walk; bend; stoop; reach; and climb.BenefitsHours Per Week : 20Hourly Rate : $16.00

Last updated : 2024-05-07