Posting Details

Posting Details

Job TitleStudent : Lexington Public Library Associate I - Part-Time (Tates Creek Branch)

Requisition NumberSE03984

Department Name3J5SE : Student Employment

Work LocationLexington, KY

On Campus / Off CampusOff Campus

Salary Range$15.46

Type of PositionStudent

Position Time StatusPart-Time

Preferred Education / Experience

High school diploma or GED, previous library experience or customer service experience is preferred.

Hours per Week

Tuesday, Wednesday, and Friday, 12 : 30pm-5 : 00pm

Alternating weekends, Saturday 9 : 00am-5 : 00pm and Sunday 12 : 30pm-5 : 00pm

Position may require occasional changes in schedule.

Job Summary

As a Part-time Library Associate I, a typical day may include the following...

• Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks.
• Assist customers with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts, with latitude to resolve customer complaints.
• Assist customers in utilizing library tools, including the library's website and databases, digital material formats, the Online Public Access Catalog (OPAC), copiers, computers, printers, etc.
• Assist customers in utilizing internet and electronic resources, including websites, social media sites, job search sites, email accounts, online forms, etc.
• Assist customers with Microsoft Office Suite products, including Word, Excel, and PowerPoint.
• Proactively seek out customers to offer assistance in all parts of the library or department.
• Suggest books and authors to customers upon request and assist customers in locating and reserving library materials.
• Provide accurate information about library resources and services to customers.
• Explain the policies, procedures and code of conduct to customers. Refer to appropriate supervisory level as needed.
• Perform routine collection maintenance tasks according to assignment.
• Assist in checking in returned materials, pulling reserve items for customer pickup, and returning materials to the shelves.
• Offer programming support and conduct programs under the direction of a supervisor.
• Utilize library e-mail on a daily basis in order to stay informed about library matters.
• Advise customers of LPL Customer Use of Library Spaces and Computer and Internet Use policies or refer to supervisor / manager as appropriate.
• Respect the facility and work environment by keeping work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately.
• Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor and providing friendly courteous service.
• Performs other duties as assigned.

Skills / Knowledge / Abilities

• High School Diploma or GED.
• Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training.
• Establish and maintain positive, effective working relationships with library customers and co-workers.
• Troubleshoot equipment as needed.
• Must have working knowledge of current Microsoft Windows, Microsoft Office products and navigation of the Internet.
• Carry out with limited supervision continuing assignments related to the daily operations of the library.
• Follow oral and written instructions.
• Effectively communicate both orally and in writing with customers and staff.
• Learn and adapt to new and changing technologies and troubleshoot equipment as needed.
• Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately.
• Work the required schedule and help fill in schedule gaps occasionally.
• Some knowledge of or ability to quickly learn and follow standard library procedures.
• Must successfully pass a background investigation.

Experience in customer service or any equivalent combination of experience which provides the required knowledge, skills and abilities preferred

View computer monitor and read / comprehend alphabetical and numerical sequences on library materials.

• Efficiently operate and manipulate office equipment such as keyboard, mouse, printer and copier equipment.
• Transport, place and remove books from any shelf of a 90" high shelving unit.
• Climb a step stool or alternate method to secure books and other library materials.
• Perform essential functions which require transporting materials weighing up to 40 lbs, and standing for periods of 2-3 hours

Deadline to Apply05 / 20 / 2024

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

These screenings may include a national background check and / or drug screen.

Anticipated Start Date05 / 23 / 2024

Last updated : 2024-05-12