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Salary :
$56,650.00 - $61,903.00 Annually
Location : Dearborn 48126, MI
Dearborn 48126, MI
Job Type : Full time
Full time
Job Number : 12002
12002
Department : Police
Police
Opening Date : 04 / 08 / 2024
04 / 08 / 2024
Closing Date : Continuous
Continuous
DISTINGUISHING FEATURES OF WORK
DISTINGUISHING FEATURES OF WORK
This is highly responsible shift work, involving the operation of modern communications equipment, including computers, radios and telephones.
Employees receive emergency 9-1-1 and non-emergency calls, complaints and inquiries from the public, evaluate and dispatch police, fire and emergency medical services.
The work of this division is maintained twenty-four hours per day, seven days per week, including weekends and holidays.
Employees are assigned to work day, afternoon and midnight shifts, including frequent weekends and holidays. This is sedentary work.DUTIES AND RESPONSIBILITIES
Essential Job Functions
Functions essential to attaining job objectives) :
Receives and transmits messages to and from police, fire and emergency medical units, as well as other local government and municipal communications units via two-way radio.
Receives enhanced 9-1-1 emergency telephone calls for service; evaluates situation to determine appropriate response, and dispatches and advises appropriate response unit.
Provides Emergency Medical Dispatching services.Communicates effectively with people of varying language and communications abilities.
Communicates effectively during stressful telephone contacts, dealing effectively with hysterical, injured or disoriented callers.
Operates the Computer Aided Dispatch (CAD) System and Mobile Data Terminal (MDT) using keyboard device in conjunction with dispatching police units.
Operates the Law Enforcement Information Network (LEIN) computer system via keyboard.Participates in the Emergency Response Unit requiring on-call emergency response.
Works shift assignments including frequent weekends and holidays.Demonstrates regular and predictable attendance.Marginal Job Functions
Peripheral or incidental to primary job functions) :
Prepares written records and reports, and maintains hard copy files.Operates the citywide emergency "Early Warning Siren System" for severe weather, disaster, or other public emergencies.
Operates Tele Typewriter (TTY).Performs related duties as assigned.KNOWLEDGE, SKILLS AND PHYSICAL REQUIREMENTS
GENERAL QUALIFICATIONS
Ability to operate two-way radio and multiple line telephone equipment in order to send and receive both emergency and non-emergency communications.
Ability to discern voice and other auditory signals as necessary in receiving telephone and radio communications.Ability to perform functions efficiently and effectively while maintaining an appropriate level of professionalism during stressful, high volume work periods.
Ability to operate a microcomputer or terminal keyboard.Ability to discern a range of colors on a color computer monitor.
Ability to operate Tele TYpewriter (TTY) and other equipment as appropriate.EXPERIENCE AND TRAINING / LICENSING REQUIREMENTS
PARTS AND WEIGHTS OF THE EXAMINATION :
Interview 100%
EXPERIENCE AND TRAINING REQUIRED
Graduation from an accredited high school or GED equivalent. Supplemental course work or experience in the use of computers and related applications is helpful.
9-1-1 Dispatch experience desired.
POST EMPLOYMENT OFFER REQUIREMENTS
Satisfactory completion of background investigation, psychological examination, physical and drug screen prior to start date.
All appointees are subject to a one-year probationary period.
Paid Time Off - 21 days / year as accruedHolidays - 15 days / yearDefined Contribution (401a) plan - 20% vesting per yearLong term disability insuranceLife insurance at one times base payHealth Insurance (80% City / 20% Employee cost sharing, or cash waiver)Dental InsuranceVision InsuranceRetirement Medical Savings Account - vesting after 5 years for City contributionsSupplemental life insurance coverage and other benefits options as provided by the cafeteria flexible benefits plan
Last updated : 2024-05-21
Full Time
$42k-56k (estimate)
05/09/2024
05/23/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Dispatcher include Communicates Effectively, Computer Systems, Law Enforcement, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.