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Advance your career into a telemedicine position! You'll be working in a new, fun, future-focused telephonic triage environment in the heart of downtown Sioux Falls, SD!
We are looking for Patient Care Navigators to work full-time (40 hours per week), with your choice of either 5 days / week 8-hour shifts or 4 days / week 10-hour shifts.
The hours will fall within 11a-9p CST with a rotating weekend schedule.You must be able to fully attend an initial 4-week Training Period M-F 8am to 4pm.
Compensation for the position is $19 / hour, with a $1 / hour differential for Bilingual candidates who are fluent in Spanish.
If you are tech-savvy, have excellent communication skills and a strong work ethic, consider joining this team!
As a Patient Care Navigator, you will be responsible for processing calls and generating reports from Medcor Telehealth Triage clients, supervisors, or injured workers in situations where triage is not required, within our call center environment.
During this process, you will be required to follow standard operating procedures to place calls in the correct company and location, gather & document basic demographic information about the workplace incident, and provide information to the injured worker or supervisor as requested by Medcor’s client.
The Location
Medcor’s Sioux Falls Office is located in beautiful downtown Sioux Falls, SD , which is surrounded by a vast selection of restaurants, bistro’s, breweries and coffee shops that help provide and support our team culture.
Why Should You Apply?
Here’s why people love working for Medcor :
A typical day in the life of a Patient Care Navigator
Answer inbound employee and / or supervisor injury report calls where triage is not required, within a fast-paced call center environment.
Immediately transfer calls requiring triage to the appropriate triage queue.
Effectively assist the caller with problem solving all issues related to their call.
Participate in coaching sessions to improve performance.
You Must :
Must be able to type at least 25 words per minute.
PC proficiency is required, with experience in Microsoft Office applications including Word, Excel and Outlook
The most competitive candidates will...
Medcor Benefits
Paid time off, health and dental insurance, 401K with match, education reimbursement and more. Supportive environment.
Last updated : 2024-05-02
Full Time
Business Services
$44k-63k (estimate)
05/03/2024
05/08/2024
medcor.com
FORT WORTH, TX
500 - 1,000
1984
Private
ALLEN KENT
$50M - $200M
Business Services
Medcor provides health navigation and clinical services at on-site clinics at large client locations and via telemedicine for smaller locations.
The following is the career advancement route for Patient navigator positions, which can be used as a reference in future career path planning. As a Patient navigator, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient navigator. You can explore the career advancement for a Patient navigator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Navigator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Navigator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Navigator job description and responsibilities
Patient navigators guide patients and their families as they move through the health care system.
02/04/2022: Galveston, TX
Guide patients through the health care system and help them overcome barriers that prevent them from getting the care they need.
03/12/2022: Petersburg, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Navigator jobs
Find a nursing program and school that provides patient navigation courses.
01/27/2022: Vineland, NJ
Step 3: View the best colleges and universities for Patient Navigator.