The position is under direct supervision. Must be local to Metro Atlanta. Position is both onsite and remote. User support by email/phone. *10% Technical role. Driving is required for this position. Some in-state/local travel if needed.

Job Responsibilities:
1. Inform submitters of proper requests required for desired services
2. Work closely with NTT Service Technicians and Business Application & Technology staff
3. Help facilitate Division office supply orders using state purchasing processes and procedures
4. Pursue offboarded user hardware and wireless equipment returns
6. Help track large scale technology product deliveries for Special Projects
7. Work closely with internal and external clients to ensure overall success of Unit operations
8. Identify hardware trends and report inventory discrepancies
9. Maintain daily inventory summaries and weekly reports in MS Teams
10. Provide status updates to Unit Manager
11. Assist with fulfilling hardware, peripheral, and special technology requests ensuring prompt deployments
12. Cross reference equipment orders and field requests ensuring shipments are accurate
13. Update inventory systems
14. Review criteria and approve specialized end user computing requests

Requirements:

• 2 years of professional work experience
• Proven ability to work independently and within a target driven cohesive team environment
• Ability to multitask in a fast-paced environment
• Strong work ethic, interpersonal, and communication skills
• Detailed oriented and exceptional critical thinking skills
• Proficiency with Microsoft Excel and MS Teams
• Driver's License

Job Type: Contract

Pay: $25.00 per hour

Expected hours: 25 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Atlanta, GA 30334: Relocate before starting work (Required)

Work Location: In person