1 Endocrinologist Front Desk Officer Job in Fort Lauderdale, FL

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Endocrinologist Front Desk Officer

Med Supply US

Fort Lauderdale, FL | Full Time

$27k-36k (estimate)

3 Months Ago

Endocrinologist Front Desk Officer

Med Supply US Fort Lauderdale, FL

$27k-36k (estimate)

Full Time 3 Months Ago

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Med Supply US is Hiring an Endocrinologist Front Desk Officer Near Fort Lauderdale, FL

Med Supply US is a medical supply company that provides diabetic supplies to patients and doctors offices. We are looking for a full-time Endocrinologist Front desk Officer to join our team.
Position Overview:

The ideal candidate should have an experience working in a doctor's office and be able to build relationships with nurses and doctors.
The Front Desk will be responsible for calling doctors offices to request paperwork for our diabetic patients. This includes patient medical history, insurance information, and prescriptions.
The Front Desk will also be responsible for scheduling appointments, & answering phones, and other similar tasks.

Job Description:
We are currently seeking a motivated and experienced individual to join our team as a Medical Office Liaison.

In this role, you will play a vital part in building and maintaining strong relationships with doctors' offices and their staff.
Your primary responsibility will be to facilitate the smooth and efficient delivery of paperwork related to our diabetic patients, ensuring that all necessary documentation is obtained promptly.

Responsibilities:

Establish and maintain positive relationships with doctors' offices, nurses, and administrative staff.
Initiate outbound calls to doctors' offices to gather necessary paperwork for our diabetic patients, including prescription renewals, authorization forms, and insurance documentation.
Provide detailed information about our products and services to doctors' offices, promoting Med Supply US as a trusted provider of medical supplies.
Collaborate with doctors' office staff to resolve any issues or concerns related to paperwork, ensuring timely and accurate completion.
Maintain accurate and up-to-date records of all communications and transactions with doctors' offices.
Coordinate with internal teams to ensure efficient and timely processing of paperwork, following company procedures and protocols.
Stay informed about the latest developments in the healthcare industry, particularly in relation to diabetic care, insurance regulations, and compliance requirements.
Act as a liaison between doctors' offices and our internal team, facilitating effective communication and providing feedback to improve processes.

Requirements:

Minimum of 2 years of experience working in a Doctor's office environment, preferably in a role involving direct interaction with medical records.
Excellent communication skills, both verbal and written, with the ability to articulate complex information clearly and professionally.
Strong interpersonal skills, with the ability to build rapport and maintain positive relationships with healthcare professionals.
Proficient in using office software applications, such as Microsoft Office Suite, to manage documentation and communication effectively.
Detail-oriented with excellent organizational skills, ensuring accurate record-keeping and timely follow-up.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Knowledge of medical terminology, insurance processes, and diabetic care is highly desirable.
Must be a self-starter and possess a proactive attitude towards problem-solving.

Working Conditions:

This is a full-time position, requiring 30 hours in the office and 10 hours remote work per week.
The office hours will be determined based on the company's schedule and the availability of doctors' offices.