Job Title: Front Office Receptionist

Immediate Supervisors: Office Manager
Job Supervisory Responsibilities: none
General Summary:
A nonexempt position responsible for filing, communicating with patients and assisting the medical staff with streamlined flow and excellent customer service. Growth opportunity.

Essential Job Responsibilities:
1. Primary responsibility of managing phones in a professional manner.

2. Prep the schedule by obtaining referrals, confirming coverage status, and checking for any potential issues in advance of patient appointments.

3. Reach out to patients prior to appointment when needed.

4. Print out front sheets, last notes, and other requested documentation for the provider team.

5. Room patients.

6. Filing paper charts.

7. Assist in completion of pre-certifications and authorizations for procedures, medications and visits.

8.Maintain workspace in a neat and organized manner. Stock supplies in the lobby, front desk, pod workspaces, and exam rooms.

9. Assist with medical electronic prescription requests.

10. Be nice to patients in pain.

Performance Requirements:
Experience: English Language fluency and excellent customer service.
Experience in Prior Authorizations also a plus. Basic filing, computer scheduling and courteous phone etiquette.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Medical Clinic in Ventura CA
Job Type: Part time or Full time 7 am start

Benefits: 401(k) matching, paid time off, vacation, sick leave. No current health plan — This job is best filled by someone that currently has health insurance through a spouse / significant other.

Pay rate is based upon expertise: Starting pay base varies with expertise, particularly experience in medical field. Significant opportunity for growth. Prior employees for over fifteen years have started and advanced their income year after year.

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 28 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Pain Medicine

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Ventura, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical clinic: 1 year (Required)
• Computer skills: 1 year (Preferred)

Work Location: In person