Description

Job Purpose

The Receptionist is responsible for greeting and welcoming employees & visitors as well as general office duties.

Duties and Responsibilities

• Answering the main telephone line and direct calls to the appropriate employee
• Greet, welcome and logging of visitors
• Receive, sort, distribute and process incoming/outgoing mail
• Track, order, receive and stocking of office supplies (including kitchen and breakroom supplies)
• Track vacation time for the company
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Additional duties and projects as assigned
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Requirements

Qualifications

• High School diploma or equivalent required
• 1 year experience in a similar role
• Proficiency with Microsoft Office
• Welcoming and friendly demeanor
• Professional appearance and attitude
• Strong communication skills, both verbal and written
• Strong organizational skills
• Punctual and dependable
• Must be a team player
• Telephone skills
• Knowledge of customer services principles and practices
• Attention to detail

Working Conditions

• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.