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Service Manager - Heavy Equipment
Mechanics Hub Boise, ID
$76k-99k (estimate)
Full Time | Consumer Services 1 Month Ago
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Mechanics Hub is Hiring a Service Manager - Heavy Equipment Near Boise, ID

An industry-leading heavy equipment Dealership with locations throughout the United States is seeking a Service Manager near Boise, ID.
Responsibilities:
  • Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction.
  • Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives.
  • Executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals.
  • Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
  • Opens ROs, Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge.
  • Review work orders for completeness and accuracy prior to customer billing.
  • Ensures all departmental tools, equipment, and vehicles are in good working order.
  • Manages recruiting, staffing and employee development activities for employees reporting to this position.
Qualifications:
  • 3 recent years of management experience in a related industry
  • Hands-on technical experience working on heavy equipment and completing repairs
  • Mechanics with knowledge of dealer processes of heavy equipment will be given preference
  • Knowledge of diesel engines, hydraulic, and electrical systems is required
  • Strong verbal & documentation skills as you will be working with customers and techs on a daily basis
Compensation:
  • $75,000 - $110,000/year to start, dependent on experience
  • Company Vehicle
  • Company Cell Phone
  • Company laptop
  • Comprehensive benefit package
  • 401k plan
  • Paid time off
  • Company paid training
  • Yearly Performance-based Bonus
Shift:
  • Day Shift, 7:00am - 5:00pm, Monday - Friday
The successful candidate must be able to pass a pre-employment drug test.
Due to safety regulations, you must be at least 25 years old to apply.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$76k-99k (estimate)

POST DATE

04/14/2024

EXPIRATION DATE

06/12/2024

WEBSITE

mechanicshub.com

HEADQUARTERS

Toronto

SIZE

<25

INDUSTRY

Consumer Services

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