Performs a variety of tasks related to the personnel function for approximately 150 employees on a routine basis. This will be achieved through the development of a strategic recruiting plan, employing traditional sourcing strategies and resources, and social networking tools, as well as developing new, creative recruiting ideas. The Director of Administrative Services will play a critical role in ensuring we are hiring the best possible talent. Will maintain close interaction with Department Managers, Facility Staff, Administrator and Senior/Regional Business Development Directors. Responsible for marketing and sales related activity to achieve occupancy and payor mix goals, for key account management, new account development, customer focus, and business acumen and revenue generation. Responsible for related practices and internal facility functions related to census development, growth, maintenance, and recovery initiatives. Responsible for intimate knowledge of the primary market area (PMA), including competitors. All such functions are in accordance with all Federal, State, and local standards, guidelines and regulations which govern the facility, so as to ensure accurate records are developed and maintained and that the facility is represented in a friendly hospitable manner. Position manages all designated resources, supplies, budgets, and equipment in the assigned departments under the supervision of the Administrator.

Position Responsibilities Include:

• Prepare paperwork associated with transfers of positions , status changes and secondary positions.
• Answer incoming calls and job inquires
• Organize and maintain employment applications for all job departments
• Conduct criminal background check, Office of Inspector General search, Excluded Parties List System search, FBI Check (as required), and any other necessary background check
• Maintain confidential employee personnel files including pre-employment physicals, Mantoux test, employee benefits and all other information required
• Participate in new hire orientation
• Track employee data and prepares reports
• Provides employees with information, interpretation, and consultation related to questions or problems regarding personnel policies and employment benefits
• Administer leaves of absences, including FMLA, Medical, Personnel, and Military leaves
• Initiate and manage Workers' Compensation claims completing all necessary forms and maintain contact with representatives on existing claims; attend hearings, if required
• Manage unemployment claims
• Oversee evaluation process to assure completeness
• Assist appropriate department supervisor when disciplinary policies need to be applied
• Assist with education and development needs of department leaders and supervisors related to HR rules, regulations, and facility policies
• Maintain a safe work environment and exhibit safe work practices in accordance with Facility policies and procedures.
• Maintain knowledge of federal, state, and local laws and regulations, as well as to adhere to, uphold, and enforce all facility policies and procedures
• Attend all department meetings and/or educational programs as scheduled
• Develop and execute recruiting plans
• Network through industry contacts, association memberships, trade groups and employees
• Work with department leaders on recruiting planning and meets regularly to be proactive to meet hiring needs
• Creates new job descriptions for newly approved positions, in conjunction with the administration and Department Leaders
• Efficiently and effectively fill open positions
• Conduct regular follow-up with department leaders to determine effectiveness of recruiting plans and implementation
• Develop a pool of qualified candidates in advance of hiring needs
• Research and recommend new sources for active and passive candidate recruiting
• Build networks to find qualified candidates
• Post open positions internally and externally to appropriate recruiting sources
• Improve and provide updates to the company website recruiting page
• Use social media and other appropriate technology to identify and source candidates
• Establish a recognizable employer of choice reputation for the company, both internally and externally
• Communicate with managers and employees regularly to establish rapport, gauge morale, and source new candidate leads
• Attends local professional meetings and create contacts within the industry
• Maintain contact with former and future possible candidates
• Attend career fairs for recruiting and company recognition
• Review applicants to evaluate if they meet the position requirements
• Conduct interviews and make hiring recommendations to department leaders
• Prepare and send approved employment offer packages
• Maintain and track all pertinent applicant information
• Assist in performing references, background checks and general new hire compliance checks for new employees
• Ensures the pre-hire and post-hire final paperwork is in compliance
• Assist in preparing and sending new employee orientation packages
• Fiscal management including daily operation needs and annual budget preparation as it relates to recruiting costs
• Daily attendance of morning meeting
• Daily participation with facility, admissions and liaison practices to accomodate business
• Serves as the team leader of the Business Development Committee to achieve revenue, customer service and community positioning goals
• External sales, networking and educational activity with health care related professionals, senior organizations, special interest groups and community contacts
• Complete daily, weekly, monthly, quarterly and annual reporting requirements
• Maintains business development and customer service programming through daily practices
• Maintains departmental budget monthly, spend-down reporting requirements
• Conducts HR functions for the facility
• Serve as a liaison to Administrator
• Prepare confidential reports, statistical and financial data
• Oversees the business office - working with the business office on monthly collections, Resident Trust and month end reconciliation
• Performs additional administrative functions or special projects, as assigned by the Administrator/Designee

Human resource experience preferred

Knowledge of and experience with long-term care business office functions preferred