MMission:

MDpanel is one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians, carriers, attorneys, and patients by connecting those in need of medical opinions with the most qualified and highly-regarded medical professionals in the U.S. MDpanel allows our member healthcare professional partners to maximize their time, and produce unparalleled revenue opportunities. In return, our carrier and attorney clients receive timely, complete, thorough, and easy-to-understand opinions to support the appropriate care pathway. MDpanel is revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional, services-based models, we are devoted to our healthcare professionals and are relentless about removing the burden of administration, securing exam volume, preparing for and supporting physical examinations, backend processing, report submissions, and billing. And, at the heart of MDpanel, is our team committed to delivering an unparalleled experience for all stakeholders. We think big, start small, and move fast. Our culture is built on supporting each other with accountability, transparency, and passion for our mission.

Position Summary: 

Practice Manager II associates play a very vital role in MDpanel. PMs are assigned to a group of physicians and are responsible for coordinating successful evaluations from start to finish. The PM II will act as the primary liaison between physicians, attorneys and insurance adjusters involved in a workers’ compensation and other medical legal cases. It is the PM II responsibility to assist the doctor in navigating the Medical Legal system, so the Physician can successfully author a report on an injured worker or other medical legal case and build a solid reputation in the medical legal industry. 

Schedule/Work setting:

• Hybrid (Fresno HQ and Remote) 
• 20% travel for in-person meetings and functions 
• Monday - Friday 
• Rotating Weekends and Evenings 
• 8:00 am - 5:00 pm 
• Some Holidays

Hours may vary depending on projects, deadlines, time zones, and business operation needs

Essential Duties and Responsibilities: 

• Successfully manage a group of physician QME practices 
• Primary point of contact for assigned physicians for all QME needs 
• Assist the on-site Director of Operations with day to day operational initiatives and department oversight. 
• End to end case management for evaluations: validating accurate schedule coordination, validating evaluation day preparation, and ensuring report procurement
• Generate and analyze data/reports to help manage the physicians QME practice
• Maintain and grow physician relationships 
• Manage relationships with law offices and attorneys 
• Identify and present areas of opportunity that will help maximize listings for each assigned physician 
• Facilitate new physician onboarding and training 
• Facilitate physician partner meetings 
• Oversee that physician schedules and Evaluation Day Checklists are executed accurately, timely and are within department goals 
• Problem solve through any day-of evaluation issues and help mitigate any obstacles prior to the evaluation
• Proactively monitors scheduling que to ensure department goals are met and assigned physicians schedules are maximized 
• Proactively monitors rescheduled evaluations and cancellations, identifies ways to fill-in gaps 
• Assists in the coordination of any post evaluations functions 
• Updates, reviews and acts on status and dashboard reports 
• Assists in the training and development of new department team members 

• Manages relationships with vendors and MDpanel departments
• Actively engage with all members of the team, including vendors
• Excellent written and verbal communication
• Eager to collaborate with others and respect their feedback
• Coordinates a multitude of daily inputs to successfully and seamlessly provide excellent service

Qualifications and Education Requirements: 

• A minimum of 3-5 years experience in a busy healthcare, legal, clinic setting or similar background. 
• A minimum of 2-3 years experience in a management, leadership or supervisory role.
• Bachelor’s Degree or Equivalent Experience 
• Comfortable with the use of technology
• Acts with a sense of urgency 
• Detail oriented 
• Proactive mindset
• Strategic thinker
• Problem solver
• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Excellent presentation and public speaking skills