Job Summary

To perform the executive level direction of all aspects of information technology activities and resources within the MD Board of Nursing (MBON) Information Technology Office. Includes infrastructure, systems development, databases and IT Service Desk activities. To ensure operational efficiency, consistency and compliance with MBON strategic plan, state and federal regulations for all IT systems. Ensure functionality, security and integrity of all MBON internal and public interfacing systems, applications, databases, data and any other electronic information.

Job Duties

• Establish IT vision and master plan for MBON. Direct budgetary, staffing, training and technical activities necessary to successfully execute IT vision and master plan.
• Research emerging technologies and alternative solutions to existing IT resources. Make recommendations to executive leadership.
• Manage IT budget.
• Develop, direct and maintain highly functional IT staff.
• Act as subject matter expert for all aspects of IT matters for executive leadership.
• Ensure compliance with all relevant policies (security, technology, procurement, etc.) governing IT matters.
• Develop, maintain and direct testing of IT Disaster Recovery and Continuity of Operations plans.
• Lead response for all IT audits.
• Ensure on-time and on-budget successful completion of IT projects.
• Manage all aspects of IT vendor contracts and activities.

Qualifications

Required

1. Bachelor’s degree in information management, Information Technology, IT management, or related computer science area of study
2. Minimum five (5) years of experience managing technical teams in multiple areas of IT (i.e. – Helpdesk technicians, database administrators, application developers, server administrators, etc.)
3. Strong interpersonal, communication and leadership skills
4. Documented ability to manage and prioritize tasks and projects, deliver them on time and within budget
5. Excellent analytical, prioritization and problem-solving skills
6. Ability to create, implement, document, and ensure compliance to Standard Operating Procedures (SOPs) for all aspects of IT operations

Desirable

1. Five (5) years of experience working in one or more IT operations fields
2. Ten (10) years of experience managing technical teams in multiple areas of IT (i.e. – HelpDesk technicians, database administrators, application developers, server administrators, etc.)
3. Master’s degree in information management, Information Technology, IT management, or related computer science area of study
4. Active PMP certification