Summary

The primary purpose of the Business Support Analyst position is to perform maintenance of the Supply Chain Management (SCM) systems and related data. Designs and implements SCM business process improvement initiatives through working closely with key stakeholders. Provide support for the maintenance of item master, contracts, and inventory management. Design and support systems training. Act as the PeopleSoft Subject Matter Expert in the maintenance and support of Total Contract Manager (TCM) and SCM modules. Provide end user support via phone or email for related SCM systems. Manages Group Purchasing Organization (GPO) and local contracts including pricing information and administer catalog management tools to promote utilization of negotiated contracts. This position requires strong analytical skills and great attention to detail to ensure accuracy of SCM master data across multiple managed systems.

Key Functions

• Master Data Management

• Responsible for maintaining accurate and up-to date item master file (IMF) content.

• Manages the IMF Adds/Changes SharePoint site to ensure requests are processed accurately and timely.

• Proactively maintain PeopleSoft IMF and ensure its content remain current.

• Responsible in analyzing PO transactions and make recommendations to enable suppliers for online catalog or item master file.

• Maintain Perioperative Enterprise items and ensure IMF that have had no utilization are inactivated.

• Work with stakeholders to ensure IMF data integrity across all systems.

• Develop reports and analysis in the support of the IMF data function.

• Maintain Group Purchasing Organization (GPO) and local negotiated contracts to ensure ERP contract content is current.

• Inventory Management Support

• Work closely with Materials Management to maintain PAR inventory related contents.

• Manage and support supply chain Inventory Management applications.

• Develop training guides to support Inventory Management initiatives and provide training to end users.

• Act as a liaison between inventory management users and Information Security to ensure proper access is being authorized to end users.

• Provide know-how on managing of PAR items and locations including onboarding of new departments.

• Contract Management Support

• Manage and support online contract management tools.

• Develop training guides to support supply chain contract management tools and provide training and support to end users.

• Manage Total Contract Manager (TCM) application, including development of training materials, training and support to end users.

• Contract Data management

• Research GPO contract details with the purpose of analyzing items that need to be loaded or updated into various eProcurement systems.

• Administer catalog management tools to promote utilization of negotiated contracts including analysis and loading of contract details.

• Load local negotiated contracts to GPO contract tool.

• Responsible for the timely analysis and approve/reject supplier catalog price updates through catalog management tools to prevent PO and invoice exceptions.

• Process Price Lock report to prevent discrepancies between purchase orders and invoices

• Manage and support price management process with high priority suppliers in coordination with Purchasing Services and other stakeholders.

• Develop reports and analysis in the support of the contract data function.

• Develop training guides to support Content Management tools and provide training to end users.

• Application Support

• Support Supply Chain Help Desk by responding to inquiries that are received via phone and/or email.

• Manage reporting tools to support master data management activities.

• Act as Subject Matter Expert in the maintenance and support of PeopleSoft SCM modules.

• Monitor SCM batch processes and execute processes on demand (manually)

• Resolve batch process failures such as purchase order budget check process

• Design and maintain SCM batch job schedules

• Troubleshoot PeopleSoft issues when users experience errors such as workflow, transaction processing, and reporting

• Execute testing scripts and scenarios to validate the successful implementation of system changes and avoid system failures that can impact patient care order processing

• Develop PeopleSoft queries to meet SCM data reporting requirements

• Review processes and collaborate with users to identify opportunities for improvement and implement changes

• Document current state and future state processes, requirements and testing documentation

• Participate in the mining, analysis and reporting of supply chain data, including KPI tracking

• Other duties as assigned.

Required Education:

Bachelor's degree in Healthcare, Finance, Business, Economics, or related field.

Required Experience:

Three years experience in patient access, revenue cycle, clinical operations, or related. May substitute required education with additional years of equivalent experience on a one to one basis.

Preferred Experience:

Problem-solving, communication and computer/software program skills.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Requisition ID: 156893
• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Days
• Minimum Salary: US Dollar (USD) 62,500
• Midpoint Salary: US Dollar (USD) 78,000
• Maximum Salary : US Dollar (USD) 93,500
• FLSA: exempt and not eligible for overtime pay
• Fund Type: Hard
• Work Location: Remote (within Texas only)
• Pivotal Position: No
• Referral Bonus Available?: No
• Relocation Assistance Available?: No
• Science Jobs: No