Overview

A Lead’s primary purpose is to organize and guide the team in completing tasks in a timely and effective manner with quality. The Lead will also act as a contact for supervisors and managers to convey work requests to the team and will provide back to supervisors and managers feedback regarding team members’ performance.

Qualifications

EXPERIENCE AND EDUCATION

• Minimum of two (2) years of work experience directly related to the team.
• Experience in organizing and guiding teams preferred.

OTHER QUALIFICATIONS

• Excellent communication skills
• Strong organization skills to give the team direction
• Proven ability to motivate others to achieve desired results

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day-to-day operations of team.
• Monitor team performance and report on established metrics.
• Motivate team members.
• Train new team members in proper procedures and policies.
• Perform tasks as a member of the team.