1 Part-time Law Firm Intake Admin Job in Beach, FL
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Part-time Law Firm Intake Admin
$69k-85k (estimate)
Part Time | Business Services
1 Month Ago
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McLaughlin & Stern LLP is Hiring a Part-time Law Firm Intake Admin Near Beach, FL
Job DescriptionBusy personal injury law practice seeks a part-time bilingual Intake Admin to join our team.
The ideal candidate excels in customer relations and understands the importance of the role they play as the first contact with our clients.
An Intake Admin’s mission is to make clients feel comfortable and initiate the new client intake process.
Compensation $18 per hour with an opportunity for growth.
Job Responsibilities
McLaughlin & Stern is a well established law firm based in Manhattan with many long-tenured employees and low turnover.
The ideal candidate excels in customer relations and understands the importance of the role they play as the first contact with our clients.
An Intake Admin’s mission is to make clients feel comfortable and initiate the new client intake process.
Compensation $18 per hour with an opportunity for growth.
Job Responsibilities
- Provide the best client experience with a positive attitude during every client interaction.
- Make the introduction call to the client on behalf of the firm and send a welcoming email, initiating a positive client experience.
- Gather necessary information to understand the client's legal issue and complete intake documentation.
- Collect evidence such as police reports, photographs and more to organize this information for the legal team's use.
- Obtain and document witness statements to support the client's case.
- Document and track client’s initial medical treatment.
- Confirm client initial meetings with attorney during the intake process.
- Facilitate an excellent follow-up process to ensure client intake takes place expeditiously and efficiently.
- Facilitate initial communication with insurance carriers, sending necessary forms and disclosure requests.
- Document and manage referrals to the firm and from the firm.
- Prepare and send welcome packets in a timely fashion.
- Communicate with attorneys, paralegals, and other staff members to provide a smooth transition of cases from intake to representation. Communicate client needs and expectations effectively.
- Bilingual in Spanish and English required
- 1-3 years’ experience in customer service
- Proficient in Microsoft Office
- Previous experience in a Law Firm a plus
- Strong verbal and written communication skills
- Excellent organizational and time management skills
- Attention to detail
- Ability to demonstrate empathy and professionalism when dealing with clients
- Maintain accurate records during the intake process
- Strong follow-up skills to ensure potential clients are effectively and consistently engaged.
- Work well as part of a team with attorney and paralegal as well as the ability to work independently and proactively
McLaughlin & Stern is a well established law firm based in Manhattan with many long-tenured employees and low turnover.
Job Summary
JOB TYPE
Part Time
INDUSTRY
Business Services
SALARY
$69k-85k (estimate)
POST DATE
05/18/2024
EXPIRATION DATE
06/05/2024
WEBSITE
mclaughlinstern.com
HEADQUARTERS
MANHATTAN, NY
SIZE
100 - 200
FOUNDED
1898
CEO
GEOFFRY R HANDLER
REVENUE
$10M - $50M
INDUSTRY
Business Services
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