NEW

• Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.
• Plans, prioritizes, assigns, reviews, participates in and oversees the work of the staff responsible for security.
• Establishes schedules and methods for providing security services; identifies team needs and reports those needs to the appropriate management staff
• Helps the manager or supervisor with orientating, scheduling, training, coaching, communicating job expectations, and adhering to policies and procedures.
• Helps the manager or supervisor by reviewing all reports, implementing quality standards and resolving problems.
• Monitors and controls supplies and equipment; orders supplies and tools as necessary; prepares documents for equipment procurement.
• Performs the more technical and complex tasks of the work unit as needed.
• Stays current on knowledge of technology, industry trends and state and federal regulations.
• Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.
• Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety and infection control policies and procedures.
• Accurately completes all required paperwork on a timely basis.
• Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information.
• Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors and emergency codes.
• Performs functions in accordance with established standards of performance, including but not limited to, using pre-established script when answering phone calls and when interacting with customers entering and exiting the facility.
• Participates in emergency preparedness drill, education and planning to the extent described in system, operations and departmental policies.