Position Summary:

Entry level technician that provides basic equipment service and support through repairs, preventive and reactive maintenance, quality assurance inspections, installation, testing, calibration, troubleshooting on one or more categories of general biomedical patient care equipment and related technologies at multiple facilities. Assists and/or reviews work performed by other service providers, both McLaren staff and external vendors.

Essential Functions and Responsibilities:

1. Responds to requests for maintenance services from equipment users; performs initial assessment, problem verification, troubleshooting and repairs. Prioritizes service calls and unscheduled maintenance while ensuring responses are within acceptable guidelines and timeframes as required by the user department/unit.
2. Completes the preventive maintenance (PM) workload for assigned equipment to achieve required PM compliance within pre-established time frames. Follows written preventive maintenance and quality assurance testing procedures for assigned medical equipment. Performs scheduled PM during normal hours, after hours and/or on weekends as required.
3. Leads and/or assists in installations, acceptance testing and ongoing up-time management of new equipment.
4. Identifies and obtains parts, supplies and other technical resource materials required to service, maintain, test and repair assigned equipment and determines the course of action needed to cost-effectively maximize equipment up-time.
5. May participate in on-call program (after hours coverage and support), depending upon demonstrated ability to provide basic technical support to generic biomedical equipment.
6. Periodically travels to assigned hospitals, clinics, affiliates and other external business entities (contractual) to provide technical services per departmental policy.
7. Reviews and keeps current on information provided in departmental policy manuals, regulatory agency publications and other industry standard informational sources as recommended by the leader. Continually advances knowledge in advanced clinical equipment applications, technical support requirements and procedures through independent reading, on the job training, and by attending manufacturer service classes, when assigned.

Qualifications:

Required:

• Associate degree in electronics or biomedical engineering, or equivalent military training or equivalent one-year experience in the repair and maintenance of technical equipment.

Preferred:

• Participation in biomedical internship program.

• Schedule: Full-time
• Requisition ID: 24001271
• Daily Work Times: Standard Business Hours
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No