Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration / admission process.

Essential Functions and Responsibilities :

Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include : thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data;

obtains the appropriate forms and scans into the medical record as per department protocol.

• Greet customers promptly with a warm and friendly reception.
• Collects, documents, scans all required demographic and financial information.
• Direct patients to appropriate setting, explaining, and apologizing for any delays.
• Estimates and collects copays, deductibles, and other patient financial obligations
• Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.

Applies recurring visit processing according to protocol.

• May facilitate use of electronic registration tools where available (Wacom’s, iPads, etc.).
• Performs duties otherwise assigned by Management.

Required :

• High school diploma or equivalent required
• 1-year experience in a customer service role or health care industry.

Preferred :

• Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred
• Medical terminology preferred

Equal Opportunity Employer of Minorities / Females / Disabled / Veterans

Department : Patient Access - Outpaitent

Shift : Days

Daily Work Times : Variable Days

Scheduled Biweekly Hours : 72

Last updated : 2024-05-17