Image Creation- L3 support

Atlanta, GA

5 to 9 Years experience on Image Management

Required Technical expertise:

Knowledge of Windows desktop operating systems, components and configuration

Knowledge of Image Creation and Deployment tools (e.g., MS Intune, MDT, WinPE, SCCM OSD, IEM OSD, PXE)

Knowledge of Scripting Languages (e.g., VBS, Perl, Batch Scripting and PowerShell)

Knowledge of Virtualization Platforms (e.g., VMware ESX/Workstation, Hyper- V, VirtualBox)

Knowledge of Active Directory and Group Policy

Knowledge of Device Drivers

Knowledge of Hardware BIOS/UEFI (Unified Extensible Firmware Interface)

Problem determination and remediation

Windows 10 (Managing Win10 Devices via Intune-SCCM Co-management)

Expert-level Windows 10 build architecture and deployment experience,

including customization of a Windows 10 build

Autopilot deployment experience using Azure/Intune

Bare-metal and in-place Windows 10 deployment/upgrade strategies

Understanding of how Windows 10 servicing works

Active Directory GPO controls and settings (including security settings)

Microsoft Deployment Toolkit (MDT) server setup and configuration (this is

optional but very desirable)

Microsoft Endpoint Configuration Manager (SCCM) experience from an

application management and OS deployment perspective

Experience working heavily with various hardware and drivers (Windows OS)

Working knowledge of PowerShell and DOS batch file scripting

General Networking knowledge (PXE boot setups, DHCP, DNS, VPN, WIFI,

etc.) as it relates to Windows 10 deployment methodology

Role and Responsibilities

Implement configuration changes to images per the image requirements document as approved by the client

Conduct product evaluations as requested by the account solution lead

Ensure the timely and accurate certification of both hardware and software in line with client specifications and agreed industry standards.

Develop technical documentation (build, testing, checklists, etc) for new versions/releases, patches and images.

Work with requestors to resolve complex issues arising as a consequence of image build activities. This includes but is not limited to software versioning, interoperability, hardware or network issues.