Company Description

McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.

McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.

Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career. Wherever you contribute here at McKesson, you will have the ability to make a real impact in the lives of others.

Job Description

The state of healthcare is complex, but our shared purpose isn’t: Help people get the medicine they need to live healthier lives. CoverMyMeds solves medication access challenges for patients throughout every step of their journey through a unified brand that now encompasses RelayHealth, RxCrossroads by McKesson, McKesson Prescription Automation and CoverMyMeds.

Our combined experience spans nearly 90 years and together, we’re applying our expertise to solve some of the biggest problems in healthcare. We accelerate innovative solutions for problems like medication affordability and adherence in way that everyone wins — from providers to pharmacies, payers to biopharma and, especially, patients. By combining automation and expert intervention, the company provides prior authorization, prescription decision support, specialty patient support, core adjudication network, patient assistance programs, clinical and behavioral adherence and patient empowerment solutions.

We’re proud to be an integral part of McKesson Corporation and embody the shared values and leadership behaviors of the greater organization. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.

Overview

To provide high quality service to patients, providers, pharmaceutical company representatives and healthcare service companies for specialty prescription drugs through the coordination of services and the collection of patient specific clinical data and interaction to ensure adherence to physician treatment program and drug regimen.

Responsibilities

• Case management and/or case coordination experience essential for program protocols
• Follow up with physicians and patients for compliance and persistence in reference to treatment protocols
• Coordinate drug shipments and patient training between patients, physician offices and specialty pharmacies.
• Provide medical information to providers and patients for coordination of services mandated by program protocols.
• Patient advocacy and compassion.
• Ability to work independently and as part of a cohesive team.
• Other duties and responsibilities as assigned by supervisor.

Internal/External Contact: The Clinical Adherence and Compliance Coordinator will be in regular contact with patients, physician offices, payers, and pharmaceutical company representatives.

Qualifications

Minimum Education:

• Vocational or technical training is required. 
• Licensed Practical Nurse certification is required/ (LPN). 

Minimum Experience Required:

• LPN Certification required
• Recent grads are welcome to apply!

Knowledge, Skills, and Abilities required (except where noted as preferred):

• Knowledge of Medical Terminology.
• Knowledge of HCPCS, CPT and ICD-9 coding.
• Strong organizational skills

Skills and Abilities required (except where noted as preferred):

• Ability to express ideas clearly both written and oral communications. 
• Ability to enter data correctly. Strong attention to detail and ability to handle multiple tasks well.
• Strong computer skills required; preferably Microsoft Word or Excel software applications. 
• Data entry skills required.
• Ability to read and interpret documents such as safety rules and procedure manuals. 
• Ability to write routine reports and correspondence.
• Ability to resolve problems independently. 
• Ability to speak effectively before groups/customers or employees of an organization.
• Ability to carry out instructions furnished in written, oral or diagram form. 
• Adaptable to changing priorities as needed.

Physical Requirements:

• Mostly sedentary work. 
• Ability to correctly input data into the computer. 
• Able to communicate effectively with customers whether in person, on the telephone, or through correspondence.

Environment: These job responsibilities are executed as part of a customer service call center. The position will be located in a fast-paced organization with the potential for a variety of unplanned activities to occur simultaneously.

Equal Opportunity Employer: EO/Minorities/Females/Disabled/Veterans

Location:

Fully Remote

All locations available (excluding CO)

Career Level - IC-Professional - P1

Additional Information

All your information will be kept confidential according to EEO guidelines.