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Job Summary: Under the supervision of the Patient Access Manager/Supervisor, operates the computerized telephone, and PBX switchboard. Operates electronic communication system, and hospital information systems. Receives and transmits emergency messages for various staff and hospital alarm notices. Operates overhead, voice, digital and other paging systems. Reports irregularities in equipment operation. Performs various clerical duties. Gives directions, information and instructions to patients, visitors, hospital staff and others. Assists as needed in Patient Registration performing quick registration functions, assist in directing patient and visitor flow.
Educational/Licensing: High School diploma or equivalent preferred.
Qualifications: Experience handling multi-line telephone. Excellent communication skills.
Full Time
$34k-41k (estimate)
03/31/2024
04/27/2024
The following is the career advancement route for Switchboard Operator positions, which can be used as a reference in future career path planning. As a Switchboard Operator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Switchboard Operator. You can explore the career advancement for a Switchboard Operator below and select your interested title to get hiring information.