Description

Deli Manager Overview

Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Manages the day-to-day operation of the Deli Department inclusive of fresh deli, frozen case and custom cut department (where applicable) to include achieving budgeted financial results, ordering product/merchandise, human resource/training, and inventory control measures. Ensures that all corporate policies and procedures are adhered to at all times. Maintains excellent customer relations (both internally and externally) within the Deli Department on an on-going basis by offering friendly service and a courteous attitude. Satisfies the customer by offering a fresh high quality product at all times to promote optimal opportunity for sales.

Responsibilities

• Consistently to provide fast, friendly, helpful and efficient customer service at all times.
• Responsible for proper handling and merchandising of all deli products according to company policy.
• Display and express a complete knowledge of all deli products to the customer.
• Responsible for smiling, making eye contact and thanking customer upon fulfilling customer's request.
• Maintain a neat, clean and organized workstation at all times. 
• Responsible for achieving all budgeted financial figures for the deli department as stipulated in the store profit plan (i.e.: CTO budgeted sales, gross profit, shrink, inventory levels, wrap and payroll).
• Manage the day-to-day operation of the Deli Department, including scheduling, training and other administrative duties.
• Order deli products and ensure that inventory control methods are in place.
• Responsible for cutting deli meats using knives, saws, cubers, slicers and grinders. 
• Maintain corporate safety standards throughout the Deli Department. 
• Oversee all Deli Department Teammates and ensure that all company policies and procedures are adhered to at all times.
• Responsible for training of all deli Teammates in accordance with all corporate and state policies and procedures. 
• Responsible to maintain all corporate assets within the Deli Department. 
• Responsible for the store at the need and discretion of the Store Manager.
• Control shrink through adherence to related policies and procedures.
• Perform other related duties as assigned by management and adhere to all company policies and procedures.
• Take all catering orders and make sure they are fullfilled properly.
• Other duties may be assigned.

Requirements

Minimum Qualifications

• Must be at least 18 years of age. 
• Ability to manage others and demonstrate follow-through to achieve desired results and objectives. 
• Must have a food handling permit.

Preferred Qualifications

• Satisfactory performance reviews. 
• Strong communication skills.
• High School Degree or equivalent.
• 3 years of related experience. 

Physical Requirements

• Frequent bending, reaching, standing and walking.
• Occasional exposure to cool temperatures.
• Repetitive use of hands, wrists, arms and shoulders.
• Occasionaly carry and lift from floor to waist of up to 50 pounds.
• Occasionaly lift from floor to over head of up to 20 pounds.
• Occasionally able to push and pull up to 20 pounds.
• Ability to work in a store environment.