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Bilingual Customer Service Representative
Apply
$36k-45k (estimate)
Full Time 7 Days Ago
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Jonathan Batzlaff-District Office is Hiring a Bilingual Customer Service Representative Near Wichita, KS

Job Description

Job Description

Farmers Insurance - The Mathew Mills Agency is a dynamic and rapidly growing insurance agency, dedicated to providing top-notch service and comprehensive insurance solutions to our clients. As we expand, we are seeking a motivated and bilingual Customer Service Representative to join our team.

Benefits

Hourly Base Salary Based on Experience

Competitive Salary

Career Growth Opportunities

Hands on Training

Mon-Fri Schedule

Evenings Off

Bonus Opportunities

Responsibilities

As a Bilingual Customer Service Representative, you will play a vital role in maintaining our high-quality customer service standards. Your primary responsibilities will include:

  • Assisting customers in a friendly and professional manner, both in English and Spanish.
  • Addressing customer inquiries, resolving issues, and providing accurate information regarding insurance policies.
  • Utilizing problem-solving skills to assess and respond to customer needs effectively.
  • Utilizing computer and technology training to navigate our systems and maintain accurate customer records.
  • Collaborating with the team to enhance overall customer satisfaction.
Requirements

Fluent in English and Spanish.

Strong problem-solving skills.

Proficiency in computer and technology tools.

Excellent communication and interpersonal skills.

A commitment to exceptional customer service.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

04/30/2024

EXPIRATION DATE

05/16/2024

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Jonathan Batzlaff-District Office
Full Time
$100k-150k (estimate)
1 Month Ago

The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.

MCI Jobs
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If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

Administering and receiving customer surveys on occasion.

01/04/2022: Bismarck, ND

Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.

02/19/2022: Dayton, OH

Enrolling new customers, offering new products and services to existing customers.

12/29/2021: New Orleans, LA

A representative needs to build rapport with customers to secure sales or create a substantial client base.

01/07/2022: Providence, RI

Monitoring call and mail histories to ensure that all customers have been assisted.

02/11/2022: Fort Worth, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

Must have Qualities of a Stellar Customer Service problem solving Skills.

12/17/2021: Topeka, KS

Respond to customer service complaints before they happen.

12/25/2021: Saint Cloud, MN

Minimum of one year customer service or related experience.

01/14/2022: Davenport, IA

They help customers with their queries and complaints.

02/13/2022: Wichita Falls, TX

Learn how to do research and provblem solving, and at the same time providing outstanding customer service.

02/24/2022: Salt Lake City, UT

Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College