Hospice Hospital Liaison

Full Time - Days

**Pay rate up to $60,000/year; based one experience**

McGregor - Supporting Seniors in need and those who serve them.

What do I need as a Hospital Liaison?

• Bachelor's Degree or equivalent in related field preferred
• One year experience in long term care (LTC) and/or hospice
• Experience in marketing activities, preferably in LTC and/or hospice
• Two years sales experience desired, preferably in LTC and/or hospice
• Demonstrated excellence in customer service skills.
• Ability to develop marketing plans, including evaluation and assessment of marketing activities.
• Ability and desire to serve seniors.
• Ability to market the continuum of senior care services.
• Highly motivated, confident, self-starter.
• Proficient in the use of word processing, spreadsheet and calendar management software.

What will I do as a Hospital Liaison?

• Develops and maintains contact with key, targeted referral sources toward the generation of new referrals. Develops new referral sources and follows up with discharged clients to determine their need to re-establish services. Provides referral sources with current information on services. Maintains positive relationships and provides excellent customer service to referral sources and clients.
• Establishes and maintains strong working relationships with Hospice team members and other relevant McGregor personnel. Maintains strong working relationships with key retirement community staff and residents. Visits hospitalized McGregor residents and PACE participants.
• Responsible for achievement of individual sales/volume goals as developed and prioritized by Administrator. Develops and coordinates referrals leading to these programs. Coordinates and facilitates client referral and intake, conducts a pre-admission review of clients as needed and obtains written orders from physicians as appropriate.
• Appropriately identifies needs of community seniors. Coordinates education and program services to meet identified needs.
• Develops the annual Marketing Plan with the Administrator and participates in on-going planning and marketing evaluation activities, including on-going competitive analysis, marketing needs assessments and tracking of referrals.
• Collaborates with Administrator and Chief Marketing Officer toward accomplishment of financial goals.
• Participates in activities and events that promote the image of McGregor.
• Participates in department and program planning meetings. Reports information to program staff on marketing issues and facilitates coordination of marketing activities.
• Attends local training as needed on sales and marketing principles methods.
• Maintains current knowledge of funding and government regulations.

Why Choose McGregor

We meet or exceed area wage and benefit offerings for members of our Care Giving Team, and our goal is to provide a rewarding employment experience for each Team Member. We offer a wide variety of benefits, including:

• Competitive Pay Rates
• Sign-On and Retention Bonus
• Health insurance plan with Wellness program options
• Shift differential payments
• Employee Referral Program
• Secure, free parking
• Mission-minded work environment

McGregor is perfectly situated on a picturesque 45-acre estate, overlooking downtown Cleveland with a view of Lake Erie in the distance. Recognized as a leader of innovation and high-value services, McGregor is meeting the changing needs of Cleveland's seniors throughout Cuyahoga County. McGregor is a leading care provider for elders through our residential care services and community-based PACE program that keeps people connected in the community. Our grant-making foundation supports innovations, workforce development, and quality of care in all settings; each providing ways to age well and improve lives!

Health Care Heroes: McGregor needs You!

McGregor is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.