McGrath Family of Dealerships is Hiring a Service Advisor Near Dubuque, IA
McGrath Dubuque Harley-Davidson is seeking a Service Advisor to join our Service Department. If you're looking for a mission driven career, opportunities for personal and professional growth, and want to be a part of a winning team, apply now! Responsibilities:
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications:
Organized and friendly personality
Ability to manage multiple client vehicles
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check