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McDonald’s
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Guest service manager
McDonald’s Bowling Green, VA
$39k-55k (estimate)
Full Time | Restaurants & Catering Services 1 Month Ago
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McDonald’s is Hiring a Guest service manager Near Bowling Green, VA

Pay 15.00-18.00

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA.

This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA.

If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees.

McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description :

McDonald's Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments.

Does this sound like you? You’ll fit right in.

The Company for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements :

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments.

The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment.

You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info :

Along with competitive pay (from $14.00-$18.00 per hour), a Department Manager at a McDonald's Corporate owned store is eligible for incredible benefits including :

  • 15-25 days paid vacation
  • 10 paid holidays, anniversary splash and 8-week sabbatical every 10 years
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Medical, dental and vision coverage
  • Pre-tax flexible spending accounts
  • Short- and Long-Term Disability, life and accident insurance
  • Paid Leaves of Absence
  • Service awards
  • Employee Resource Connection
  • Adoption Assistance
  • Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description.

People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Last updated : 2024-04-07

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$39k-55k (estimate)

POST DATE

04/09/2024

EXPIRATION DATE

05/04/2024

WEBSITE

mcdonalds.com

HEADQUARTERS

CHICAGO, IL

SIZE

>50,000

FOUNDED

1940

CEO

CHRISTOPHER KEMPCZINSKI

REVENUE

$10B - $50B

INDUSTRY

Restaurants & Catering Services

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Food Folk Suomi Oy - McDonald'sin Development Licensee Suomessa. Lue lis: www.mcdonalds.fi

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The job skills required for Guest service manager include Guest Service, Scheduling, Futures, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest service manager positions, which can be used as a reference in future career path planning. As a Guest service manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service manager. You can explore the career advancement for a Guest service manager below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Manager job description and responsibilities

A guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.

01/30/2022: Sarasota, FL

The guest services manager oversees the process of handling customer complaints.

02/28/2022: Altoona, PA

Guest service manager focuses on the client's needs and requirements and ensures that they are being fulfilled.

01/31/2022: Passaic, NJ

Present the menus and the special of the day

03/27/2022: Pascagoula, MS

Organisational and planning skills to develop customer service policies.

01/25/2022: Allentown, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Manager jobs

A guest service manager performs a variety of customer relations duties at a hotel.

04/12/2022: Youngstown, OH

Must be able to speak and understand the primary language used by the guests who visits the hotel.

03/22/2022: Wilmington, DE

Listen, understand and take action.

03/25/2022: Longview, TX

Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.

02/01/2022: Tucson, AZ

Customer service representatives, customer service management, and operations staff work together to make experiences that matter.

03/11/2022: Bremerton, WA

Step 3: View the best colleges and universities for Guest Service Manager.

Calvin University
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