Client: Confidential, apply for details

Title: UX Researcher

Location: Remote, but need to be located in CA. There is occasional travel (1x per month) to Sacramento.

Duration: 3 year-long contract

Start Date: 4/29

Pay Rate: $50-55/hr

Must-haves

• 3 years of experience as a HCD UX Researcher with a strong portfolio showcasing design skills.
• Experience planning and conducting user research studies, including usability testing, interviews, surveys, and ethnographic research.
• Experience creating user personas, journey maps, service blueprints and other design artifacts to guide product development.
• Ability to collaborate with designers and product managers to translate research findings into actionable design recommendations. Champion user-centered design principles and advocate for the user throughout the product development lifecycle.
• Experience working in a fast-paced, agile development environment.
• Ability to travel 3-4 days a month to Sacramento.
• Bachelor's degree in Graphic Design, HCD, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Plusses

• Excellent communication skills, experience working across internal and customer stakeholders
• Experience researching data driven dashboards and reporting.

Day-to-Day

An employer is seeking a Remote UX Researcher in or around the Sacramento/San Francisco Bay Area to join an incredible team leading a major public health technology initiative. This individual will be responsible for conducting user research as part of the user experience design team to drive forward the UX/CX strategy for these products. This individual will work closely with both internal and customer stakeholders to provide feedback and collaboration based on that customer input and surveying. The ideal candidate will have strong experience in user experience design with an emphasis on the research side who is also interested in projects that have a wide and measurable public benefit.

Additional responsibilities include:

• Conduct extensive Human Centered Design research, including interviews, surveys and ethnographic research
• Carry out testing and analysis to confirm as part of the effort to gather insights
• Take research findings and synthesize results into digestible insights and opportunities for the team to review
• Serve as a liaison between the customer and designers on the team
• Provide insights and critiques of wireframe designs based on user feedback and research analysis
• Maintain multiple work streams across all products in design/development
• Work within JIRA to manage/organize design backlog
• mentor junior members of the team around UX/CX design and research
• Travel to Sacramento once a month