**Job Title:** Follow-Up Liaison

**About Us:**

At MCCS National, we are dedicated to providing top-tier insurance claims services, ensuring our clients receive the best support throughout the claims process. We are seeking a motivated and detail-oriented Follow-Up Liaison to join our team. If you thrive in a fast-paced environment and are passionate about client service, we want to hear from you!

**Overview:**

As a Follow-Up Liaison at MCCS National, you will play a pivotal role in our operations by ensuring that all insurance claims are progressing smoothly. Your responsibilities will include making follow-up calls, coordinating with various departments, and maintaining meticulous records to support the claims process.

**Key Responsibilities:**

- **Quality Follow-Up Calls:** Conduct regular follow-up calls to insurance companies regarding the status of claims, ensuring timely progress and resolution.

- **New Submissions:** Call on new claim submissions to confirm receipt and initial processing status.

- **Depreciation Releases:** Follow up on depreciation releases, ensuring all necessary documentation has been received and processed.

- **Document Review:** Call to follow up on the review of documents, ensuring all information is complete and accurate.

- **Coordination:** Work closely with Estimators, Account Managers, and other team members to coordinate information and ensure a seamless claims process.

- **Support:** Serve as a point of contact for other Follow-Up Liaisons and assist in training new trainees, sharing best practices and ensuring they are well-prepared to perform their duties.

- **Documentation:** Maintain detailed and organized records of all follow-up activities and communications.

**What We’re Looking For:**

- Excellent communication and interpersonal skills.

- Strong organizational skills and attention to detail.

- Ability to multitask and manage time effectively.

- Experience in insurance claims, customer service, or related fields is a plus.

- Proficiency in using computer systems and software for documentation and communication.

- A proactive and problem-solving attitude.

- Willingness to learn and adapt in a dynamic environment.

**Why Join MCCS National?**

- **Career Growth:** Opportunities for professional development and career advancement.

- **Collaborative Environment:** Work with a supportive and motivated team.

- **Impact:** Play a key role in ensuring our clients receive the best service possible.

- **Benefits:** Competitive salary, comprehensive benefits package, and a positive work-life balance.

**Apply Today!**

If you are ready to make a difference and take your career to the next level, apply now to join the MCCS National team as a Follow-Up Liaison. We look forward to meeting you!

**How to Apply:**

Apply through our website at mccsnational.com/applicant-dashboard.

MCCS National is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person