Actively demonstrates and lives the company’s Core Values;

Duties include, but are not limited to:

BENCH JEWELER: The Jeweler provides client services, jewelry repair services, metal smithing, stone setting, design services, CAD/CAM operations, shop operations & sales services.

CUSTOMER SERVICE: Provide memorable, engaging, and confidential servicing of our customers. Consistently seek new product knowledge so that you are an expert resource for your customer & designer/sales staff.

JEWELRY SALES: Consult with and assist customers with jewelry selections of stock merchandise as well as facilitate custom designs and special orders. Create business through various methods of repair communication/clienteling. Data entry of customer, service and sales records in POS system.

JEWELRY DESIGN: Assist designer(s) with custom design projects through detailing design concepts and liaise between customer and designer/jeweler on all new designs & projects.

WHAT YOU’LL DO:

• Restore damaged or broken jewelry
• Select appropriate gems, clean and polish jewelry
• Repair broken clasps, pins, rings, pendants, chains and other jewelry by soldering or replacing broken parts
• Reshape and restyle old jewelry, following designs or instructions using hand tools and machines such as jeweler's lathe, grinder, polisher, rolling mill, drills, etc.
• Perform basic gemstone and diamond setting
• Cut and shape precious metals into jewelry pieces using cutting and shaping tools
• Re-size rings made from different metals
• Work with the designer on creation and workability of custom designs
• CounterSketch software operator
• Order and maintain needed jewelry supplies for jewelry workshop
• Pulse Arc welder operator
• Laser welder operator
• Repair intake lead
• Assist in creation, editing and maintenance of POS records, orders and repairs
• Repair communication & clientelling thru web and app based CMS
• Set-up and maintain the repair shop, including cleanliness and organization
• Maintain current knowledge about various types of gemstones and diamonds
• Adhere to all safety-related procedures to reduce the risk of accidents

JOB HOURS:

40 hours per week with 8 hours paid and 1 hour unpaid lunch/personal time daily. Currently, Tuesday through Saturday 9:00 a.m. to 6:00 p.m. Time subject to change for peak/holiday season, event schedules, updated shop hours, etc.

Physical Requirements:

• Be physically able to stand on feet up to 8 hrs per shift
• Be able to bend easily and lift up to 30 lbs
• Ability to use keyboard, telephone, computer, and other business related equipment
• Hand manipulation to complete basic fine jewelry repairs
• Ability to distinguish between types of gemstones and gold/ sterling silver/ tungsten/ platinum

Education and Experience:

• High School Diploma (HSD) or general education degree (GED) required
• Graduate Bench Jeweler Certification – New Approach School for Jewelers preferred
• Experience with jeweler's tools, machinery, and equipment required
• Bench Jeweler Experience - 3 years
• CAD CAM experience preferred
• Knowledge and experience with various chemical solutions used for jewelry making/repair required
• Availability during store hours (weekend work required) plus time for holiday hours & events hosted in-store after hours

Required Attributes :

• Actively demonstrates and lives the company’s Core Values

Do the right thing; we strive for honesty, integrity, accountability, and follow through in everything we do

Everyone matters; we generate positive experiences in every interaction

Encourage an entrepreneurial mindset; we work to inspire innovation, creativity, and solutions

Display compassion; we lead with our hearts to enrich those around us

Believe in one team; we collaborate, support, trust, and problem-solve together

• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail
• Problem Solutions – Anticipate issues and be open and willing to discuss, research and provide options to design, service and sales needs. McCoy’s success is grounded in execution and quality but issue mitigation through thoughtful problem solving on bench, design and dales tasks is essential to our success.

Job Type: Full-time

Pay: $21.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Application Question(s):

• Why did you choose to apply at McCoy Goldsmith and Jewelers?
• What about crafting jewelry do you enjoy the most?
• Are you able to work the required hours of Tuesday-Saturday 9:00AM-6:00PM?

Experience:

• CAD CAM: 1 year (Required)
• Bench Jeweler: 3 years (Required)

Work Location: In person