MCCi is a premier provider of intelligent business process automation solutions, and a trusted partner to over 1,600 organizations across state and local government, education, and select commercial entities throughout North America. Through our JustFOIA and GovBuilt software platforms, and as the world’s largest Laserfiche solution provider, we prioritize service. Our solutions suite and commitment to client delight enable us to positively impact the lives of our clients and those they serve.

We are looking for a Quality Assurance Associate to join the MCCi team. This position is a key part of our development team ensuring delivery of quality software applications.

What you’ll do:

• Use project requirements and project goals to produce deliverables.
• Review functional and design specifications to ensure full understanding of system test requirements.
• Develop and execute formal test plans to ensure the delivery of quality software applications.
• Write test cases/scripts and maintain involvement in test case automation and execution.
• Define and track quality assurance metrics such as defects, defect counts, test results and test status.
• Collect and analyze data for software process evaluation and improvements.
• Provide demonstrations on fully tested features for user acceptance testing.
• Document all problems and assist in resolution.
• Deliver quality process training to technical staff and act as an internal quality consultant.
• Participate in conference calls with stakeholders, as necessary.
• Research and maintain knowledge in emerging technologies and possible application to the project/program.
• Assist the team in the creation and maintenance of software documentation including deployment and installation guides, release notes, and help documents.

What you’ll need to be successful:

• Bachelor’s Degree preferred; or an Associate’s Degree from an accredited community college and 1year of relevant Quality Assurance technical experience; or 2 years relevant Quality Assurance technical experience including systems development, testing and/or relevant business experience in lieu of a degree
• Experience in Agile Methodology and other application development methodologies
• Expertise in database testing in Microsoft SQL Server environments including designing and manipulating test data, validating stored procedures, jobs, triggers and replication.
• Creating clear, concise detail-oriented test plans/cases.
• Knowledge of software development lifecycle.
• Experienced in Quality Assurance processes.
• Knowledge of project management best practices, risk and issue management, and expectations management.
• Demonstrated success in working on multiple projects with competing priorities.
• Ability to work well in a team environment and to establish and maintain effective working relationships with others.
• Experience in the creation and maintenance of technical documentation, such as installation guides, help files, release notes, etc.
• Excellent communication (written and oral) and interpersonal skills.
• Strong organization, coordinating and planning skills.

What you can expect from us:

We really ARE more than a company! We have a passion for growth and hitting goals, but we want to do it together as a team and enjoy the ride as we go.

WE ARE APPROACHABLE.

Want to talk to a member of management or leadership, walk up and say hi.

WE TRUST YOU.

We don’t have a million rules because we believe you will embrace our Culture Code and make good decisions.

WE EMBRACE TECHNOLOGY!

We love it, sell it, support it, use it, and need it.

WE DRESS COMFORTABLY.

We need you to work hard, not wear a tie.

WE ARE KIND.

Being kind, forgiving, empathetic, and respectful can change your life and everyone around you.

WE ENJOY OUR TEAM.

Use your webcam, collaborate, build relationships, and recognize others for doing a great job. You work a lot; make the most of your time here.

WE VIRTUALIZE EVERYTHING.

We strive for 100% inclusion of our remote teammates.

MCCi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.