18 Call Center Representative Jobs in Washington, DC
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Mb Staffing Services is Hiring a Call Center Representative Near Washington, DC
Job Description
Job Description
The Call Center Representative must have direct, relatable Call Center experience. The CCR will work in a high-volume, Call Center setting and is responsible for handling inbound calls with customers, always taking a friendly, courteous, professional and ethical approach.
The Call Center Representative will ensure a pleasant and meaningful experience for all customer interactions.
Duties and Responsibilities :
- Ability to effectively communicate and answer customer inquiries.
- Handle a high-volume of inbound calls in a fast-paced call center environment.
- Provide exceptional service and resolutions in a time-efficient manner.
- Excellent problem-solving skills.
- Active listening and strong communication skills.
- Ability to adapt and work well in a busy call center environment.
- Resolve customer challenges and provide accurate and definitive information.
Qualifications :
- A high school diploma or equivalent.
- Direct Call Center experience, 1 years.
- Technologically savvy, excellent use of systems.
This position requires in-office training and remote work after successful training is completed. Candidate resumes with direct Call Center experience will be considered only.
Company Description
In an era of constant workforce changes, Mb Staffing Services offers something you can count on : The perfect fit! We continue this with a seamless transition.
We listen intently. We think strategically. And we act methodically. We respond with speed and an eye to the future! We are a precision placement, results-oriented firm serving a full spectrum of industries and staffing needs.
Company Description
In an era of constant workforce changes, Mb Staffing Services offers something you can count on : The perfect fit! We continue this with a seamless transition.
We listen intently. We think strategically. And we act methodically. We respond with speed and an eye to the future! We are a precision placement, results-oriented firm serving a full spectrum of industries and staffing needs.
Job Summary
Full Time
$43k-56k (estimate)
02/28/2024
04/27/2024
mbstaffing.com
Washington, DC
<25
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The job skills required for Call Center Representative include Call Center, Problem Solving, Active Listening, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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