Overview

Systems Engineer

We are seeking a highly skilled and experienced IT Systems Engineer to join our dynamic IT team. The position reports to the Director of IT Infrastructure and will be expected to play a crucial role in designing, implementing, securing, and maintaining the organization's on-premises and cloud IT infrastructure. The ideal candidate will have five or more years of in-depth technical expertise, strong problem-solving abilities, and a proven track record of successfully managing complex IT infrastructure, completing IT projects, and completing merger & acquisition IT systems integrations.

Responsibilities

• Assist with the design, planning, and implementation of complex IT systems and solutions based on business requirements.
• Assist with evaluating and recommending appropriate technologies to achieve organizational goals.

• Manage and maintain the organization's cloud-based systems, on-premises infrastructure, server-based applications, network, storage systems, and endpoints.
• Collaborate with the business, IT team, third-party vendors, and hosting providers to ensure systems are secure, reliable, and scalable.
• Proactively work to improve reliability, stability, and security of the cloud and on-premises environments.
• Proactively work to maintain and improve optimal performance of infrastructure systems.
• Implement backup and disaster recovery strategies to ensure data integrity and availability.

• Provide advanced level 3 technical support for complex issues related to systems, networks, and applications.
• Troubleshoot and resolve incidents, collaborating with cross-functional teams as necessary.
• Analyze root causes of recurring problems and implement preventive measures.

• Participate in IT projects, from planning and design to implementation and documentation.
• Define project scope, objectives, timelines, and resource requirements.
• Coordinate project tasks and collaborate with team members to ensure successful project completion.

• Implement security best practices to safeguard systems and data from cyber threats.
• Ensure compliance with relevant industry standards, regulations, and internal policies.
• Conduct regular security assessments and audits to identify vulnerabilities.

• Develop automation scripts and tools to streamline system administration tasks.
• Leverage scripting languages to improve operational efficiency and reduce manual efforts.

• Collaborate with IT teams, including helpdesk, network, cybersecurity, and partners to ensure seamless IT operations.
• Mentor junior team members and provide technical guidance and knowledge sharing

Qualifications

Education

• High school diploma or GED is required; some college experience preferred.
• Bachelor's degree in computer science, information technology from an accredited college or university in a related discipline. In the absence of a degree, directly related job experience serving in an IT System Administrator or Systems Engineering role, where a number of years, proven knowledge, and certifications may offset the degree requirement

Experience & Skills:

• Strong analytical and problem-solving skills.
• Strong system automation and scripting experience (PowerShell, Python, etc.).
• Strong knowledge of workstation, server, and mobile device operating systems (Windows 10, Windows 11, Windows Server 2008, 2012, 2016, 2019, 2022, Linux, macOS, iOS, Android).
• Strong endpoint and mobile device platform management skills (NinjaOne, Microsoft Intune, MaaS360).
• Strong knowledge of workstation, server, and mobile device security patch management for Windows, Linux, macOS, iOS, Android endpoints and more.
• Strong knowledge of cloud-based solutions (IaaS, PaaS, SaaS, etc.).
• Strong cloud platform knowledge, administration, and management skills (Microsoft Azure, Microsoft 365, Amazon AWS, etc.).
• Strong Identity Management skills (Okta, Microsoft Entra ID, Microsoft Active Directory).
• Strong Microsoft Active Directory knowledge, design, administration, and integration skills.
• Strong knowledge of Microsoft Group Policy implementation and administration.
• Experience with mergers and acquisitions (M&A) system evaluations and integrations.
• Strong foundational knowledge of networking (Firewalls, SD-WAN, VPNs, VLANs, etc.)
• Strong communication and collaboration skills.
• Ability to work in a fast-paced and dynamic environment.
• Must successfully complete a criminal background check, drug screen and E-verify

Travel

Travel for this position is less than 10%

The Mazzella Way

Mazzella is a family owned company that puts people first. With over 1,100 employees and 40 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.

Why Team Members join Mazzella:

Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesFree Virtual Doctor visits with $0 copay (Teledoc)Tuition Reimbursement

Mazzella Core Values:

Be Safe – personal commitment to all stakeholder’s well-being; purposeful control of risk

Be a Lifelong Learner – routinely acquire new skills and capabilities that bring value

Be Humble – lack excessive ego or concerns about status; emphasize the Team over self

Be Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed

Be Smart – common sense about people, good judgement, and intuition around their impact on group dynamics

EOE/Drug Free Workplace