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Mazzella Companies
Sheffield Village, OH | Full Time
8 Months Ago
Inside Sales Specialist
Mazzella Companies Sheffield Village, OH
Full Time | Wholesale 8 Months Ago
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Mazzella Companies is Hiring a Remote Inside Sales Specialist

Overview

Mazzella Core Values:

  • Lifelong Learner – routinely acquire new skills and capabilities that bring value
  • Humble – lack excessive ego or concerns about status; emphasize the Team over self
  • Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed
  • Smart – common sense about people, good judgement, and intuition around their impact on group dynamics

The Inside Sales Specialist will partner with outside sales, technical department and management to drive the Company’s strategic vision of being a Brand of Choice for customers; serve as the customer’s advocate by responding to inbound inquiries, exceeding expectations by providing superior customer service to increase customer attraction and retention; collect market data to create and analyze reports resulting in gross margin management; collaborate with manufacturing to ensure Operational Excellence; work congruently with processor to manage work flow, sales process and manage inbound and outbound production, freight and quality control of completed production jobs.

Responsibilities

  • Respond to customer’s and outside sales requests in “real time” for price quotations, order entry and placement and communicate order status to customer and outside sales
  • Develop and maintain relationships with customers to ensure proper support and provide a positive customer experience to instill confidence and comfort in every transaction
  • Prepare quotes, order entry, resolve queries and manage production on orders utilizing the ERP system
  • Serve as a liaison with outside sales, purchasing and the toll processor to expedite orders and meet delivery dates
  • Plan, organize and coordinate with management to pre-qualify bids over $3,000 for Project or Contract Management
  • Utilize the Company’s customer relationship management (CRM) system to maintain complete call records and valid customer/account information which supports increased product sales goals
  • Coordinate delivery times with production and Operations Lead in order to achieve customer satisfaction when normal lead times are not adequate
  • Work with vendors to obtain information regarding pricing and specifications to complete and execute on project deliverables
  • Demonstrate an expertise in collaborating with multiple functions, including sales partners, internal business partners, and acts with a sense of urgency on customer feedback
  • Participate in various projects with the Technical Department related to account specific or special product and project opportunities
  • Assist in management of both freight and warranty claims
  • All other duties as assigned
  • Qualifications

    Education

    A high school diploma or GED is required; an undergraduate degree from an accredited college or university with a focus in Business Administration, Finance, Accounting, Economics, Marketing, or related discipline; in the absence of a degree, directly-related job experience serving in strategic account management and industrial sales role, where a number of years and proven knowledge may offset the degree requirement.

    Experience & Skills

    • At least one year of prior professional-level account management and industrial sales with proven experience meeting and exceeding sales goals is preferred
    • A proven track record of building and maintaining effective customer relationships within different organizations to meet or exceed established goals for product sales
    • Demonstrated strong organizational abilities and prior experience utilizing a Customer Relationship Management system for business information tracking
    • Demonstrated ability to work with internal and external customers providing exceptional customer service
    • Requires solid written and verbal communication skills
    • Demonstrated mechanical aptitude
    • Strong analytical, conceptual and planning skills are required.
    • Excellent math skills and overall PC literacy (Microsoft Office) are required.
    • Must be detail oriented, self-motivated and disciplined with the ability to multi-task.
    • Works with a continuous improvement mindset.
    • Must successfully complete drug screen, physical and E-Verify

    EOE/Drug Free Workplace

    Job Summary

    JOB TYPE

    Full Time

    INDUSTRY

    Wholesale

    POST DATE

    08/17/2022

    EXPIRATION DATE

    12/12/2022

    WEBSITE

    mazzellacompanies.com

    HEADQUARTERS

    TUSCALOOSA, AL

    SIZE

    500 - 1,000

    FOUNDED

    1954

    TYPE

    Private

    CEO

    MARK SHUBEL

    REVENUE

    $200M - $500M

    INDUSTRY

    Wholesale

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    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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