1 BDC Customer Care Specialist Job in Roswell, GA
Mazda of Roswell is Hiring a BDC Customer Care Specialist Near Roswell, GA
Job Description
- Medical and dental insurance
- 401(k) plan
- Paid vacation after 12 months
- Paid holidays
- Closed on Sundays
- Competitive pay based on experience
- Tool acquisition program
- Employee discounts on vehicles and service
- Career advancement opportunities
- A positive and professional team environment
- Promote and seek out opportunities to deliver a top-notch customer experience
- Interact with customers to identify their individual needs and opportunities for new/used cars sales presentation
- Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
- Complete phone calls as assigned by the BDC Manager
- Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
- Stay informed about new products, features, accessories, etc., and their benefits to customers
- Attend product and sales training as requested by BDC
- Attend sales meetings
- Maintain a professional appearance
Qualifications
- High school diploma or general education degree (GED)
- Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
- Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
- Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
- Clean driving record & valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Summary
Full Time
$66k-86k (estimate)
04/27/2024
05/11/2024
mazdaofroswell.com
Roswell, GA
25 - 50
Related Companies
The following is the career advancement route for BDC Customer Care Specialist positions, which can be used as a reference in future career path planning. As a BDC Customer Care Specialist, it can be promoted into senior positions as a Business Development Associate IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary BDC Customer Care Specialist. You can explore the career advancement for a BDC Customer Care Specialist below and select your interested title to get hiring information.
