Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed. Responsibilities The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well ED setting. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations. Qualifications High School Diploma or GED and 2 years of relevant experience required OR Bachelor’s degree required Additional Requirements include: Ability to read and communicate effectively Basic computer/keyboarding skills, intermediate mathematic competency Good written and verbal communication skills Knowledge of proper phone etiquette and phone handling skills Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC/EMR system is preferred. Exemption Status Nonexempt Compensation Detail $19.42 - $25.28/ hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 64 Schedule Details Usual hours between 2:30pm-0700am with primary hours 11pm-7am on rotating basis. This is a full time at 64 hours a pay period. This is a 24/7 department and safe staffing require flexibility in schedule. Position eligible for shift differential. Weekend Schedule Scheduled every other weekend and holiday. International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Affirmative Action and Equal Opportunity Employer As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available. Recruiter Ronnie Bartz