Job Description

Position: Leasing Manager

Location: Onsite in Charleston, SC

Primary Responsibilities: Leasing Manager supervises the Leasing and Customer Service Specialist team to ensure maximum occupancy in the markets assigned to the Leasing and Customer Service Specialist team. The leasing manager is required to apply customer service skills with proactive lead management skills to achieve high volume leasing velocity. This position contributes to an assigned market(s) team to assist them in contributing to occupancy goals for Maymont Homes. The Leasing Manager will need to prepare performance reports and communicate with the Director of Leasing Operations on a frequent basis. They will also be tasked with travel to local markets and conduct marketing and/or leasing functions to support the overall success of increasing or maintaining the occupancy of that market.

Skills & Competencies:

• Bachelor’s Degree in Business Administration, Marketing, Management, or Communications preferred but not required
• 4 years of leasing experience
• 3 years of multi-family and/or single-family rental homes experience
• Excellent communication & interpersonal skills
• Demonstrable experience in single family, multi-family, construction, or leasing industry
• Effective negotiating skills
• Knowledgeable on fair housing and local real estate laws
• Proven high volume sales experience
• Takes initiative and accountability
• Critical thinking
• Strong leadership and interpersonal
• Ability to thrive within the organization’s various markets
• Retention Management
• Comfortable with operating in a fast-paced, changing environment
• Excellent customer service skills
• Self-motivated with the ability to work in a fast-paced environment with minimal supervision.

Essential Job Functions:

• Upon being assigned a market, the LS sets up introductory phone conferences with local markets or conducts a trip to the local market.
• Within 24 – 48 hours of being assigned a to a market, Leasing Specialist identifies opportunities for marketing and begin leasing and strategically come up with a plan to increase occupancy.
• Partners with the assigned local market to conduct lead management, application processing to boost optimal leasing activity.
• Lead management is conducted through leads obtained in LM software and LS must work proficiently in software. (i.e. Rently, On-site, MRI).
• During the lead management and application process, LS must exemplify excellent customer service and strong sales skills.
• Lead management requirements will include working leads via phone calls, e-mails and texting. Documented attempts of follow up, including notes placed on lead guest cards is required.
• High volume leasing activity is expected, and monthly goals should be minimum of 30 leases per month.
• Strict adherence to Fair Housing law is required when leasing and approving applications
• Coaching and development of team members through weekly meeting
• Possess excellent analytical, critical thinking, and problem-solving skills and the ability to apply sound judgment to complex business transactions.
• Develop a leasing plans with the assigned local teams. This consists of meeting with the local teams (by phone or in person) to plan out how leads will be allocated and worked.

Key Metrics & Responsibilities

• Able to produce on average at least 50 leases a month
• Team player who can adapt to any given situation
• Achieve close professional and effective culture of the team (market and HQ)

Why work for Maymont Homes?

Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!

Outstanding benefits package – our benefits are provided by Brookfield and offer an immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full-time employees.

Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.

Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.

Equal Opportunity Employer

ADA Compliant

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have leasing experience on a regional/centralized level? If yes, briefly explain.

Experience:

• Management: 4 years (Preferred)

Ability to Commute:

• Charleston, SC 29403 (Required)

Work Location: In person