Position Overview

Now Hiring! FL Licensed Community Association Manager

Salary: $65k-$75k

Location: Saint Augustine, FL 32092

Who We Are? https://www.maymgt.com

MAY Management Services, Inc., brings over 34 years of professional association management service right to your door. It was formed in November 1988. Based in St. Augustine, with offices located throughout Northeast Florida, they are the premier provider of homeowner, condominium, and commercial property management services in the area.

What You’ll Do:

• Attend all Board meetings, provide Boards with administrative support, prepare agendas, minutes, and distribute Board packages with agreed-upon lead time.
• Respond within 24 hours to Board requests directed to the Community Manager. Provides President with timely status reports. Important for Directors to see quick proactive action.
• Review board minutes for accuracy prior to distribution.
• Create a weekly management report to email to all board members on the status of projects, violation activity, etc. Reports are to be emailed to the President of MMS for review.
• Attend committee meetings as appropriate.
• Prime liaison between the Board President and the association’s vendors.
• Manage Annual meetings, mail voting proxies and ballots to owners, and perform other associated duties.
• Obtain and present bids and proposals for Board consideration with a brief evaluation of each option.
• Educate Board members on Florida law requirements, organization, conduct of meetings, and corporate records to improve the Board’s effectiveness and efficiency.
• Provide direction for Turnover committees.

Responsibilities with Owners:

• Timely response to Owners' phone calls, e-mails, and communications.
• Resolve Owner problems quickly.
• Timely processing of ARB/ARC applications not involving the Architectural Review Coordinator.

Property Maintenance:

• Inspect properties weekly and arrange for corrective action. Checks violations, and vendor performance, and identify physical assets needing repair.
• Enforce covenant provisions and send violation letters.
• Proactively recommends repair needs of the Association’s physical assets when required.
• Prepare work orders for maintenance personnel and contracts vendors including agreed-upon completion due date.
• Ensure maintenance personnel are satisfactorily completing routine tasks.
• Follow up to ensure work is completed by the due date.
• When a work order is closed out, it should include corrective action taken.
• Supervise the Association’s contractors and vendors.
• Recommend changes in vendors if performance does not meet expectations.

Financial Management:

• Work the draft Annual budget in concert with Client Accounting for the Finance committee and/or Board presentation.
• Conduct a detailed review of each month’s financial reports, including the general ledger, to ensure accuracy.
• Work with Client Accounting to correct discrepancies prior to distribution.
• Prepare a variance report for the current month and year-to-date for Board presentation. Identify potential problems and unfavorable variances, which may jeopardize achieving the year-end budget results.

Personnel Management:

• Provide supervision to direct reports, critiquing performance, and training to correct deficiencies.
• Review and approve Timeclock Manager for payroll processing.
• Prepare annual performance review.
• Interview new hire candidates with Manager HR and Regional Manager.
• Train new hires on daily operations concerning Office and Associations.
• Demonstrate good management practices in the supervision of direct reports.

What You’ll Need:

• Thoroughly understand provisions of Florida law, Chapter 718 and 720.
• Know how to read financial statements.
• Familiar with the construction and condition of the Association’s physical assets to identify repair needs.
• Know the appropriate vendor to call to correct physical faults.
• Demonstrate strong leadership skills.
• Well organized – able to prioritize.
• Good communication skills – both written and verbal.
• Proactive – able to assess situations quickly and take appropriate action.
• High sense of urgency.
• Sensitive to clients. Diplomatic.
• Displays good common sense.
• Confident – not afraid to make a mistake.
• Be objective – don’t take criticism personally.
• Willing to give effective (good and bad) feedback to direct reports.
• Able to work quickly and efficiently; manage a heavy workload.
• Able to work independently with little supervision.
• Ability to handle difficult situations tactfully.

Education & Experience:

• CAM license.
• Ideally, an Associates or BA degree, or commiserate experience.
• 2 years of Community Management experience.
• Community Management and Accounting courses.

What’s In It for You:

• Competitive pay.
• Group Medical coverage from Florida Blue.
• Basic Life/AD&D and Voluntary life insurance through LFG & US Able.
• Dental coverage through Blue Dental.
• Vision coverage through Eye Med.
• Short Term Disability through Lincoln Financial Group.
• Long-Term Disability through Lincoln Financial Group.
• NEW Benefits– Teladoc / Virtual Visits.
• Supplemental policies for Critical Illness and Cancer Protection with Colonial.
• Medical Bridge through Colonial.
• Accident policies through Colonial.

Pay Range