Schedule - Mon-Fri - 7am-3pm

Job Duties:

• Supervises site serving as the primary point of contact for all officers in the designated area.
• Answer all calls, and ensuring they got to the appropriate point of contact if for another department within the company.
• Assist in job placement, as well as managing schedules for all officers as well as on site supervisors.
• Ensuring all employee necessary reports and forms (disciplinary action, incident report, call out forms, first report of energy, etc.) are completed, filed and prepared accordingly, in a timely manner.
• Responsible for making sure all timesheets, payroll, and personnel information is delegated to the appropriate person in a timely manner to avoid discrepancies. 
• Ensuring area non-billable overtime limit is not surpassed.
• Ability to address any issues and provide feedback while maintaining positive relationships with employees and clients to ensure the needs of everyone are being met.
• Ensuring all employees understand and adhere to all company policies & procedures, as well as client specific policies.
• Attend weekly meetings with any office administrative/HR personnel while also being able to interact with all levels of management to ensure successful efficient daily.
• Working closely with operations team to ensure all posts and position have adequate coverage.
• Ensure posts are being inspected by conducting regular visits on site to ensure employees are adhering to high code of conduct standards. 
• Mandatory Weekly Inspection Quota must be reached.
• Assist other areas on a as needed basis.

Job Requirements:

• Must be flexible - On Call 24/7! (Not negotiable)
• Must have valid driver's license and own vehicle
• Must possess a High School Diploma or equivalent
• Must have a minimum of 2 years of Physical Security Supervisor experience with references
• Must have clean driving record and clear criminal background

Certifications Required:

• MD Security Guard Card
• Valid Drivers License

Skills Required:

• Proficient computer skills including Microsoft Office
  Ability to learn and Master Scheduling Software
  Effective oral and written communication skills
  Active listening skills/effective leadership skills
  Ability to assess and evaluate situations effectively
  Ability to identify critical issues quickly and accurately
  Attention to detail