Job Specification: Operations Manager - USA (Nevada)

Company Overview: We are a renowned UK-based digitization company, specializing in preserving and digitizing archive materials. With a rich history of excellence and innovation, we are expanding our operations to the USA to serve heritage and life science collection holders, including state universities and public libraries.

Position Overview:

We're seeking an accomplished and dynamic Manager to oversee the establishment of our new US facilities in Nevada. The primary objective is to kickstart the setup of our US operation, with support and reporting lines to our UK office. Subsequently, the Manager will play a pivotal role in overseeing day-to-day operations.

Key Responsibilities:

Operation Establishment:

• Establish and manage all aspects of the new operation, including setting up infrastructure, hiring staff, and implementing operational procedures.
• With the utmost priority placed on safeguarding clients' materials, it is imperative to establish and integrate facilities, policies, and procedures that reflect this commitment at the core of our operations.

UK Liaison/Communications:

• Since the majority of projects will involve existing clients, with the digitized work being processed and quality checked in the UK, it is imperative that all operational procedures and technologies align closely with those in the UK. Establishing effective communication channels from the outset with the UK operation is crucial to ensure seamless coordination.
• Travel to the UK will be necessary, particularly during the initial phase of establishing the operation, to facilitate close collaboration and alignment with UK operations and standards.

Client Relations:

• Cultivate and maintain strong relationships with heritage collection holders, such as state universities and public libraries, to understand their digitization needs.
• Serve as the primary point of contact for US clients, addressing inquiries, resolving issues, and ensuring client satisfaction.

Project Management:

• Oversee the execution of digitization projects, ensuring adherence to quality standards, timelines, and budget constraints.
• Coordinate with project teams to allocate resources effectively and optimize workflow processes.

Team Leadership:

• Recruit, train, and mentor a skilled team of digitization specialists and support/administrative staff.
• Foster a collaborative and high-performance work culture mirroring the UK operation, encouraging innovation, professional development, and continuous improvement.

Qualifications and Experience:

• Bachelor's degree in Business Administration, Library Science, Information Management, or a related field.
• Proven experience in a managerial role.
• Ideally, knowledge of digitization processes, archival standards, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to manage projects, drive results, and meet business objectives.
• Familiarity with the USA heritage sector and existing networks within the industry would be advantageous.
• Driving license required

Benefits:

• Competitive salary – Circa 50-80k
• Opportunities for professional development and advancement within a growing company.
• Dynamic and collaborative work environment with a focus on innovation and excellence.
• 401 (k)
• Competitive health insurance benefits

Join us in this exciting opportunity to shape the future of archival preservation and digitization in the USA. If you have the passion, expertise, and drive to lead our new operation to success, we invite you to apply for the position of Operations Manager via the job portal link or by sending your cv directly to hr@maxcommunications.co.uk

Offers of employment are subject to successful completion of a background screening, which includes criminal history and other checks relevant to the position.

Max Communications is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees and do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Nevada (Required)

Ability to Relocate:

• Nevada: Relocate before starting work (Preferred)

Work Location: In person