Situated on sacred land marked by royal fish ponds, natural lava plains, lush tropical gardens and alluring beaches, Mauna Lani – meaning “mountain reaching heaven,” is an inspiring spiritual haven that captures a distinct sense of place deeply rooted in rich cultural traditions. The all-new luxury lifestyle resort from Auberge Resorts Collection is defining a new era of experiential luxury on the Island of Hawaii following a resort-wide re-imagination and renovation. Nowhere in the Hawaiian archipelago is the land more powerful, sacred or alive than this storied and natural place of wonder. Guests will be wowed by the transformational experiences, enriching cultural immersion, unrivaled amenities and curated moments. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle – all complemented by Auberge’s intuitive and gracious service.

The base salary range for this position is $65,000 - $75,000.

Showcase your ability to bring dreams to life and act as a liaison between clients and the hotel in our Events Manager role. This position is pivotal in planning dynamic and engaging events to drive new business and strengthen our team's unique culture. The ideal candidate will be meticulous and well organized. He or she will have the ability to coordinate multiple moving parts under pressure and ensure that any last-minute changes or obstacles are handled with minimal disruption.

KEY RESPONSIBILITIES

• Create menus, event proposals, contracts, Banquet Event Orders, catering resumes, and daily event reports.
• Actively prospect and solicit, develop, and maintain social catering accounts through telephone, personal sales calls, on-site entertainment, entertainment, FAM trips, trade shows, etc.
• Finalize the requirements of catering and group events while maximizing revenue potential through up-selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Prepare for and lead weekly BEO and Resume review meetings.
• Supervise the execution of banquet events and corporate events at Bishop’s Lodge. Review all function space with the event team. Ensure the satisfaction of the client at the outset of all events.
• Find solutions to the inevitable challenges and glitches that arise while groups are on the property and keep the Executive Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
• Maintain knowledge of hotel facilities, capacities, and dimensions of meeting space and basic operational needs of all operating departments.
• Make timely and impromptu decisions, which balance the client’s needs with the financial, safety and staffing goals of the hotel.
• Identify new markets and business opportunities to increase sales.
• Exhibit a professional demeanor through appearance and by maintaining a positive attitude toward all team members and guests.
• Implement all sales action plans related to the market areas as outlined in the marketing plan.
• Participate in sales calls with members of the sales team to acquire new business and/or close on business.
• Present to greet all clients in advance of events, lead per-conference introduction of clients to the team, check-in with them daily during on-site, and be present to review the final billing and conduct post-conference interviews.
• Develop strong relationships with the property front office team and food & beverage and culinary team to ensure working in unity and always striving to achieve the same goals.
• Assess additional training needs based on data gathered and interaction with the sales team from property visits.
• Develop relationships within the community to strengthen and expand customer base for sales opportunities.

• Four-year college degree or equivalent education/experience.
• Proven success in a similar role, prefer 4 years of Catering, Event & Wedding experience in a luxury market.
• Experience in hotels/resorts or event planning is required.
• Hours will flex based on event execution and site inspection requirements.
• Weekends are mandatory when events are on the property. Also, when social function site inspections will need to be conducted over weekend periods.
• Previous experience with Delphi
• Innovative, results-driven with a desire to exceed customer expectations.
• Exceptional business acumen with attention to detail, forecast accuracy, budget preparation.
• Focused on revenue generation with differentiating strategies.
• A leader and active member of the team, handling high profile catering and events. Willing to roll-up their sleeves to make things happen.
• Ability to independently solve problems with several variables. Ability to create, negotiate and defend contracts, addendums, and other contractual obligation documents.
• Travel domestically to promote collections at trade shows or regional sales missions.
• Travel for internal sales and marketing meetings.
• Travel to assist with limited on-site coverage as needed.
• Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 35 pounds.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.